Help

This "Help" page was designed to highlight some of the features of the Working in Canada Web site to make your visit to this site more productive.

Contact Us

If you have a suggestion to improve our site or you have technical problems with the site, please send us an e-mail.

Glossary

The information appearing on the Working in Canada website is available in greater detail in our Glossary. Everything can be found in alphabetical order under the term used, service, program or department.

Accessibility Help

Increasing Text Size

To increase the text size on our Web pages, you can change the settings in your Web browser. Just follow the instructions below based on the browser you are using or see your browser's help for details.

Internet Explorer

  1. Select "View" in the menu bar.
  2. Select "Text Size."
  3. Select "Larger" or "Largest."

Mozilla Firefox

  1. Select "View" in the menu bar.
  2. Select "Text Size."
  3. Select "Increase."
  4. To increase the text size further, continue selecting "Increase."

Opera

  1. Select "View" in the menu bar.
  2. Select "Zoom."
  3. From the menu, select the size with which you would like to view the website.
  4. To increase the text size further, increase the percentage.

Safari

  1. Select "View" in the menu bar.
  2. Select "Make Text Bigger."
  3. To increase the type further, continue selecting "Make Text Bigger."

Netscape

  1. Select "View" in the menu bar.
  2. Select "Text Size."
  3. From the menu, select the size with which you would like to view the website.

Client-side CSS for Enhancing Accessibility

The design of the Web pages on this website is flexible enough to allow you to configure the visual presentation to meet your accessibility needs by using a client-side Cascading Style Sheet (CSS) file.

To create a client-side style sheet, create a plain text file with a ".css" file extension using either a plain text editor or a CSS editor. Include CSS syntax in your client-side CSS file to control the visual presentation of Web pages.

We provide instructions for configuring a variety of different Web browsers. Please find the information for the appropriate browser of your choice below.

Internet Explorer for Windows
  1. Select Internet Options… in the Tools menu.
  2. Select the Accessibility… button.
  3. Check the Format documents using my style sheet box.
  4. Use the Browse… button to select your client-side CSS file.
  5. Confirm the changes by using the OK button.
Internet Explorer for Mac
  1. Select Preferences… in the Explorer menu.
  2. Select the Web Content section under the Web Browser list item (expand the Web Browser list item as necessary).
  3. Check the Show style sheets and Use my style sheet boxes.
  4. Use the Select Style Sheet… button to select your client-side CSS file.
  5. Confirm the changes by using the OK button.
Mozilla Firefox, Netscape (6.0 and Later) and Mozilla
  1. Rename your client-side CSS file to userContent.css.
  2. Copy the file to the chrome sub-folder in your browser profile folder. Instructions for finding your profile folder. The chrome sub-folder should contain the files userContent-example.css and userChrome-example.css.
  3. Restart the browser.
Opera 8 and Later
  1. Select Preferences… in the Tools menu.
  2. Select the Advanced tab.
  3. Select the Content option in the list.
  4. Select the Style options… button.
  5. Use the Choose… button to select your client-side CSS file.
  6. Confirm the changes by using the OK button.
Opera 7
  1. Select Preferences… in the File menu.
  2. Select Page Style.
  3. Use the Choose… button to select your client-side CSS file.
  4. Confirm the changes by using the OK button.
Safari
  1. Select Preferences in the Safari menu.
  2. Select Advanced.
  3. Use the Other button to select your client-side CSS file.
  4. Confirm the changes by using the OK button.

Accessing PDF Documents

In some cases, we provide both PDF and HTML versions of our documents. To view the PDF version of a document, you may need Acrobat Reader, available free of charge from Adobe or other software capable of viewing PDF files. An accessible version of Acrobat Reader, which includes support for screen readers, is also available. Other options for free of charge PDF readers are Foxit Reader, Xpdf and eXPert PDF Reader. You can also convert a PDF file to HTML or ASCII text by using one of Adobe’s conversion services