Job Bank - Frequently Asked Questions

1. I am a foreign job seeker. Is Job Bank right for me?

2. How do I screen in or screen out placement agencies from my job search?

3. Can I upload my existing résumé to Job Bank?

4. Why are Quebec, Newfoundland and Labrador, Saskatchewan, British Columbia and the Northwest Territories not included in the choice of locations for a Job Match profile?

5. Where can I get funding and additional information for training opportunities or post-secondary education?

6. How do I search for jobs where I can work from home?

7. How do I cancel my job alerts and/or delete my Job Bank account?

8. How do I apply to jobs for the Federal Government of Canada?

9. I have my doubts about some of the employers on Job Bank. Is there some way to verify if these companies are legitimate?

1. I am a foreign job seeker. Is Job Bank right for me?

Anyone can use Job Bank, but in most cases, before your potential employer can hire you, s/he will be required to obtain a labour market opinion from Human Resources and Social Development Canada/Service Canada (HRSDC/SC). The opinion assesses the impact the foreign worker would have on Canada's labour market, or in other words, how the offer of employment would likely affect Canadian jobs.

Once you have secured employment with an employer in Canada, and your employer has obtained a labour market opinion from HRSDC/SC, you will require a work permit from Citizenship and Immigration Canada (CIC).

Visiting the Going to Canada Portal webpage, will explain how you can go about finding work in Canada and the subsequent steps you would need to take, including how to obtain a work permit from CIC, to work temporarily in Canada. This Government of Canada tool is available at: http://www.goingtocanada.gc.ca

2. How do I screen out placement agencies from my job search?

The Advanced Search feature, located on the Job Search page, provides an option that allows job seekers to screen out placement agencies from their search results.

3. Can I upload an existing résumé on Job Bank?

You cannot upload an existing résumé on Job Bank. The Résumé Builder tool allows job seekers to create up to 5 résumés and save them in their job seeker accounts. The tool was created to assist job seekers in creating a professional résumé. If you already have a résumé, you may wish to transpose this information into the Résumé Builder. Or, you can simply retain your existing résumé and use it in your job applications. Note that Job Bank does not allow employers to view résumés saved through the Résumé Builder tool. Candidates are responsible for providing their résumé to the employer.

4. Why are Quebec, Newfoundland and Labrador, Saskatchewan, British Columbia and the Northwest Territories not included in the choice of locations for a Job Match profile?

Job Match does not provide information on employment opportunities for these three provinces and one territory as all four have developed their own provincial/territorial employment Web site following the implementation of their respective Labour Market Development Agreements. Unfortunately, the Northwest Territories' jobsnorth system, Newfoundland and Labrador's JobsinNL system, Saskatchewan's SaskNetWork system, British Columbia's workbc system, and Quebec's Online Placement system are not compatible with Job Bank's Job Match tool. A disclaimer to this effect is posted on the page titled: What is Job Match?



Please note that if you are a resident of the Northwest Territories, Newfoundland and Labrador, Saskatchewan, British Columbia, or Quebec, but are looking for work in other provinces or territories, Job Match is available to you at www.JobBank.gc.ca.

Northwest Territories

If you would like to look for work in the Northwest Territories using an online tool, please visit:
jobsnorth
www.jobsnorth.ca/employees_login.asp?sec=jobseek_signin&mainsec=seek.

Quebec

If you would like to look for work in Quebec using an online placement tool, please visit:
Emploi Québec - Placement en ligne
placement.emploiquebec.net/mbe/login/portail/portcherc.asp?CL=english.

Saskatchewan

If you would like to look for work in Saskatchewan please visit:
SaskNetWork
www.sasknetwork.gov.sk.ca/jsp/jobseekers.jsp

Newfoundland and Labrador

If you would like to look for work in Newfoundland and Labrador using an online tool, please visit:
JobsinNL
www.jobsinnl.ca/user_create.html

British Columbia

If you would like to look for work in British Columbia using an online tool, please visit:
workbc
www.workbc.ca

5. Where can I get funding and additional information for training opportunities or post-secondary education?

The Training and Careers section in Job Bank is a comprehensive site that provides valuable information for Canadian job seekers who are looking to upgrade their skills, return to the Canadian workforce or embark on a new career path. The Website's "What If" tool is very user-friendly and allows you to browse the site according to your particular needs and the "A-Z Index" contains hundreds of links to various employment-related Websites.

You may access the Training and Careers section from the left side menu on Job Bank's home page.

The Labour Market Information (LMI) Web site is a source for local and regional labour market conditions across Canada. The site provides detailed information on: occupations, employment prospects, wages / salaries, lists of potential employers, training, economic outlooks, local events, industries and communities. This information assists: job seekers, career decision makers, workers, career practitioners / counsellors, employment service providers, employers and community development organizations.

Labour Market Information
www.LabourMarketInformation.ca

Your local Service Canada Centre may also be able to provide information about the local labour market and possible opportunities for employment counselling or training. Please refer to the following Web site address for the Service Canada Centre nearest you:

Our Offices
www1.servicecanada.gc.ca/en/gateways/where_you_live/menu.shtml

6. How do I search for jobs where I can work from home?

Links to information on telework (work from home) are accessible from the Job Bank's Web site at the following address:

Telework
http://www.jobsetc.gc.ca

Job Bank for Employers will not accept job ads for business or self-employment opportunities.

7. How do I cancel my job alerts and/or delete my Job Bank account?

Due to privacy concerns we are not authorized to alter your account.

To cancel your Job Alert(s) please log into your job seeker account and select the Job Alert tool: Job Alert

Then, for each search you have created, choose the Deactivate option (Edit -> Delete -> Deactivate). Your account will now show the option Activate. If you wish to receive e-mails again in the future, you may log in and click on Activate. Your account will be reactivated and the option will change to read Deactivate once again.

Please note that Job Bank accounts cannot be deleted. You may cancel the "active" status of certain tools in your account while your login information remains available for future access.

8. How do I apply for careers within the Federal Government of Canada?

All federal government career opportunities are available through the Public Service Commission's website jobs.gc.ca. You can view current job postings and job opportunities at:
http://jobs-emplois.gc.ca/

Please note that you could receive, by email, a list of Federal Government of Canada job openings that match your search criteria when using Job Alert.

9. I have my doubts about some of the employers on Job Bank. Is there some way to verify if these companies are legitimate?

We make every attempt to verify that each employer who places job orders on our Job Bank Web site (www.JobBank.gc.ca.) is a valid employer with a valid job to offer that conforms to our requirements for fair and equitable recruitment. However, we also appreciate the public's input to aid us in bringing incorrect job advertisements to our attention.

You may wish to visit the Better Business Bureau (BBB) Web site.
BBB reports provide information on over 2.5 million organizations. Their Web site address is:
www.bbb.org/

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Please do not hesitate to contact us again at jobbank@workingincanada.gc.ca should you have any further questions.