Job Posting

Front desk agent

Banff (AB)


Hourly: min. $13 for 40.0 hours per week

Job Number:


Anticipated Start Date:

As soon as possible


 Job Bank

Terms of Employment:

Permanent   Full-Time

Number of positions:


Employer Details


Delta Banff Royal Canadian Lodge

Job requirements




Not required


Credentials (certificates, licences, memberships, courses, etc.)

Not required



1 year to less than 2 years


Business Equipment and Computer Applications

Computerized reservation system; Hotel Soft; Word processing software; Spreadsheet software; Database software; Basic computer skills (will train); General office equipment; Internet browser


Work Setting

Hospitality industry; Hotel; Resort


Type of Bookkeeping and Accounting

Basic record keeping; Cashiering


Specific Skills

Register arriving guests and assign rooms; Process group arrivals and departures; Take, cancel and change room reservations; Process telephone calls; Provide information on hotel facilities and services; Provide general information about points of interest in the area; Provide information about services available in the community; Arrange services required for guests with special needs; Process wake-up calls; Investigate and resolve complaints and claims; Process guests' departures, calculate charges and receive payments; Maintain occupancy statistics; Customer service oriented; Follow emergency and safety procedures; Work with minimal supervision; Clerical duties (i.e. faxing, filing, photocopying); Keyboarding; Perform light housekeeping and cleaning


Work Location Information

Staff accommodation available; Remote location


Security and Safety



Transportation/Travel Information

Public transportation is available


Essential Skills

Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning


How to Apply

By fax:


In person: from 9:00 to 17:00:

459 Banff Ave., nextPO Box, Banff, T1L1B4

Date Posted:


Advertised until: