Job Posting

Front desk agent

Banff (AB)

Salary:

Hourly: min. $13 for 40.0 hours per week

Job Number:

7244634

Anticipated Start Date:

As soon as possible

Source:

 Job Bank

Terms of Employment:

Permanent   Full-Time

Number of positions:

1

Employer Details

Employer:

Delta Banff Royal Canadian Lodge

Job requirements

Languages

English

Education

Not required

.

Credentials (certificates, licences, memberships, courses, etc.)

Not required

.

Experience

1 year to less than 2 years

.

Business Equipment and Computer Applications

Computerized reservation system; Hotel Soft; Word processing software; Spreadsheet software; Database software; Basic computer skills (will train); General office equipment; Internet browser

.

Work Setting

Hospitality industry; Hotel; Resort

.

Type of Bookkeeping and Accounting

Basic record keeping; Cashiering

.

Specific Skills

Register arriving guests and assign rooms; Process group arrivals and departures; Take, cancel and change room reservations; Process telephone calls; Provide information on hotel facilities and services; Provide general information about points of interest in the area; Provide information about services available in the community; Arrange services required for guests with special needs; Process wake-up calls; Investigate and resolve complaints and claims; Process guests' departures, calculate charges and receive payments; Maintain occupancy statistics; Customer service oriented; Follow emergency and safety procedures; Work with minimal supervision; Clerical duties (i.e. faxing, filing, photocopying); Keyboarding; Perform light housekeeping and cleaning

.

Work Location Information

Staff accommodation available; Remote location

.

Security and Safety

Bondable

.

Transportation/Travel Information

Public transportation is available

.

Essential Skills

Reading text; Document use; Numeracy; Writing; Communication; Working with others; Problem solving; Decision making; Critical thinking; Job task planning and organizing; Significant use of memory; Finding information; Computer use; Continuous learning

.

How to Apply

By fax:

(403)-760-6963

In person: from 9:00 to 17:00:

459 Banff Ave., nextPO Box, Banff, T1L1B4

Date Posted:

2013-12-02

Advertised until:

2014-05-28