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Receptionists and Switchboard Operators  (NOC 1414)
Lower Mainland - Southwest Region
Description |  Titles |  Duties |   Related Occupations

Outlook & Prospects for Receptionists and Switchboard Operators in Lower Mainland - Southwest Region

The future forecast and current conditions for an occupation can vary based on location or due to changes in the economy, technology, or demand for a product or service.

Local Employment Potential Information

questionUndetermined : UndeterminedLimited : LimitedFair : FairGood : Good
Table on the employment potential for Receptionists and Switchboard Operators in Lower Mainland - Southwest Region as well as in the rest of the British Columbia.
Location Employment Potential Release Date
Lower Mainland - Southwest Region Fair   (2 of 3 stars) 2016-04-15

For the 2015-2017 period, the employment outlook is expected to be fair for Receptionists and Switchboard Operators (NOC 1414) in the Lower Mainland - Southwest region.

This outlook is the result of an analysis of a number of factors that influence employment prospects in this occupation. Some of the key findings are that:

  • Employment growth is expected to be weak.
  • A moderate number of people are expected to retire.
  • This occupation has recently experienced moderate levels of unemployment.

Here are some key facts about Receptionists and Switchboard Operators in the Lower Mainland - Southwest region:

  • Approximately 16,630 people work in this occupation.
  • Receptionists and Switchboard Operators mainly work in the following sectors:
    • Ambulatory health care services and hospitals (NAICS 621-622): 42%
    • Professional, scientific and technical services (NAICS 54): 8%
    • Other services (except public administration) (NAICS 81): 8%
    • Retail trade (NAICS 44-45): 7%
    • Finance, insurance and real estate and rental and leasing (NAICS 52-53): 7%
  • Receptionists and Switchboard Operators (NOC 1414) and Telephone Operators (NOC 1424) fall into the following age groups:
    • 15 to 24: 23% compared to 12% for all occupations
    • 25 to 54: 60% compared to 69% for all occupations
    • 55 years and over: 17% compared to 19% for all occupations

Please consult the British Columbia and Canada tabs for more useful information related to outlook.
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