Job posting - inbound customer service representative - contact centre

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Inbound Customer Service Representative - Contact Centre

Posted on April 21, 2017 by Employer Details HGS

Job Details

  • Location Charlottetown, PE
  • Salary$13.00 hourly for 32 to 48 hours per week
  • Vacancies 50 Vacancies
  • Terms of employment Permanent Full-Time
  • Start date As soon as possible
  • Employment conditions Employment conditions: Day, Evening, Weekend, Morning
  • Job no. 637665
  • Source Job Bank

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate or equivalent experience

Experience

Experience an asset

Business Equipment and Computer Applications

MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook

Work Setting

Telecommunications company; Business and/or industry

Specific Skills

Address customers' complaints or concerns; Access and process information; Sell merchandise; Receive payments; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Receive and log complaints

Security and Safety

Criminal record check

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines

Personal Suitability

Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

How to Apply

By e-mail:

Geoff.MacLean@teamhgs.com

By phone:

902-367-3746

between 09:30 AM and 04:00 PM

Online:

http://www.JoinHGS.com

In person:

82 Hillstrom Avenue
Charlottetown, PE C1E 2C6

between 09:00 AM and 03:30 PM

Advertised until:

2017-05-12

Important Notice: This job advertisement has been provided by an external employer. The Government of Canada is not responsible for the accuracy, authenticity or reliability of the content.

Date modified: