user support technician - Brampton, ON - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on July 15, 2019 by Employer details SAS SOLUTIONS INC

Job details

  • Location Brampton, ON
  • Salary$$30.5HOUR hourly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Evening, Weekend, Early Morning, Morning
  • Start date As soon as possible
  • Vacancies 1 Vacancy
  • Job no. 1260619
  • Source Job Bank

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Work Setting
Consulting firm; Help desk
Own Tools/Equipment
Computer; Internet access; Cellular phone
Transportation/Travel Information
Willing to travel; Willing to travel regularly; Valid driver's licence; Travel expenses paid by employer
Work Conditions and Physical Capabilities
Work under pressure; Repetitive tasks; Attention to detail; Ability to distinguish between colours; Sitting; Combination of sitting, standing, walking; Standing for extended periods; Bending, crouching, kneeling; Tight deadlines
Work Location Information
Willing to relocate; Relocation costs covered by employer
Computer and Technology Knowledge
Unix; TCP/IP; Spreadsheet; Oracle; MS Windows; Linux; JavaScript; Internet; Database software; C++; JavaOS; Device drivers; Networking software; Networking hardware; Networking security; Intranet; Servers; Security software; Web service design; Desktop publishing software; SQL; Website creation and management software; MS Office; SharePoint; Wireless networks; Desktop applications
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Students, Visible minorities, Youth

How to apply

By email:

sassolutioninc@gmail.com

Advertised until:

2019-10-21

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Date modified: