user support technician - Mississauga, ON - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on August 22, 2019 by Employer details Stealth Monitoring

Job details

  • Location 3198 Orlando Drive Mississauga, ON L4V1R5
  • Salary$$42,000YEAR yearly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Overtime
    08:30 to 17:00
  • Start date As soon as possible
  • Benefits: Bonus, Disability Benefits, Medical Benefits, Dental Benefits, Vision Care Benefits
  • Vacancies 1 Vacancy
  • Job no. 1289808
  • Source Job Bank

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Work Setting
Help desk
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
Ability to Supervise
3-4 people
Work Location Information
Relocation costs not covered by employer
Computer and Technology Knowledge
TCP/IP; MS Windows; Internet; Database software; Device drivers; Networking software; Networking hardware; Servers; File management software; Security software; Presentation software; Communication software; Programming software; Data analysis software; MS Office; Desktop applications
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Veterans, Visible minorities, Youth

How to apply

By email:

hr@ucitonline.com

By mail:

3198 Orlando Drive
Missisauga, ON L4V 1R5

Job location:

3198 Orlando Drive

Advertised until:

2019-09-21

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken extra steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Date modified: