inbound customer service representative - contact centre - Sudbury (ON) - Job posting

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Inbound Customer Service Representative - Contact Centre Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on January 20, 2020 by Employer details Assistance Services Group a SYKES company

Job details

  • Location Sudbury, ON
  • Salary$$14 to $15.6HOUR hourly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Evening, Shift, Telework (work from home), Morning
  • Start date 2020-03-13
  • Benefits: Disability Benefits, Medical Benefits, Dental Benefits, Group Insurance Benefits, Life Insurance Benefits, RRSP Benefits, Vision Care Benefits, Other Benefits
  • Vacancies 1 Vacancy
  • Verified
  • Source Job Bank #1396530

Job requirements

Languages

Bilingual

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Specific Skills
Address customers' complaints or concerns; Access and process information; Maintain records and statistics; Explain the type and cost of services offered; Answer inquiries and provide information to customers; Receive and log complaints
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook
Work Setting
Private sector
Security and Safety
Bondable; Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Physically demanding; Attention to detail; Tight deadlines
Computer and Technology Knowledge
Salesforce
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

Advertised until:

2020-02-26

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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