customer service agent - Concord (ON) - Job posting

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Customer Service Agent Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on January 24, 2020 by Employer details Footage Tools

Job details

  • Location Concord, ON
  • Salary$$45,000 to $50,000YEAR year for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day
  • Start date As soon as possible
  • Benefits: Bonus, Medical Benefits, Dental Benefits, Group Insurance Benefits, RRSP Benefits, Vision Care Benefits, Other Benefits
  • Vacancies 1 Vacancy
  • Verified
  • Source Job Bank #1399438

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Specific Skills
Address customers' complaints or concerns; Access and process information; Receive credit and employment applications; Receive payments; Maintain records and statistics; Issue receipts and other forms; Explain the type and cost of services offered; Arrange for billing for services; Arrange for refunds and credits; Answer inquiries and provide information to customers; Perform general office duties; Receive and log complaints; Order stock; Order office supplies and maintain inventory
Operating Systems and Software
Syspro
Business Equipment and Computer Applications
MS Excel; MS Windows; MS Word; Internet; Database software; MS Outlook; Enterprise resource planning (ERP) software
Security and Safety
Bondable
Work Conditions and Physical Capabilities
Work under pressure; Attention to detail
Computer and Technology Knowledge
Salesforce
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Reliability; Organized; Punctuality

Advertised until:

2020-02-23

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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