front desk agent - Whistler (BC) - Job posting

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Front Desk Agent Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on February 05, 2020 by Employer details Pangea Pod Hotel

Job details

  • Location Whistler, BC
  • Salary$$17.00HOUR hourly for 35 to 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Evening, Night, Weekend, Early Morning, Morning
  • Start date As soon as possible
  • Vacancies 1 Vacancy
  • Verified
  • Source Job Bank #1409763

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate
or equivalent experience

Experience

1 year to less than 2 years

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Word processing software; Spreadsheet; Internet; Central reservation system (CRS); Computerized bookkeeping system
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Work Location Information
Staff accommodation available; Willing to relocate; Relocation costs covered by employer
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Reliability; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Students

Advertised until:

2020-06-04

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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