user support technician - St. Catharines (ON) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on September 10, 2020 by Employer details 1855885 Ontario Corp

Job details

  • Location St. Catharines, ON

  • Salary$$22.50HOUR hourly for 40 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Early Morning, Morning
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1539760

Job requirements

Languages

English

Education

Other trades certificate or diploma

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Provide business systems, network and Internet support to users in response to identified difficulties
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Tight deadlines
Ability to Supervise
5-10 people
Computer and Technology Knowledge
MS Office
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Students, Veterans, Visible minorities, Youth

Advertised until

2020-11-18

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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