hotel front desk clerk - Vancouver (BC) - Job posting

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Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on September 15, 2020 by Employer details Cassandra Hotel

Job details

  • Location Vancouver, BC

  • Salary$$15.00 to $17.00HOUR hourly for 20 to 40 hours per week
  • Terms of employment Term or contract
    Part time leading to full time
  • Day, Evening, Night, Weekend, Shift, Flexible Hours
    15:30 to 00:30
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #1543142

Job requirements

Languages

English

Education

Bachelor's degree
or equivalent experience

Experience

3 years to less than 5 years

Specific Skills
Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Perform light housekeeping and cleaning duties; Investigate and resolve complaints and claims; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Conduct online marketing, E-commerce and Website promotions; Maintain an inventory of vacancies, reservations and room assignments
Business Equipment and Computer Applications
Word processing software; Spreadsheet; Multi-line switchboard; Internet; Central reservation system (CRS)
Work Setting
Hospitality industry; Hotel, motel, resort
Security and Safety
Criminal record check
Transportation/Travel Information
Own transportation; Travel expenses not paid by employer; Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periods
Work Location Information
Urban area; Relocation costs not covered by employer
Personal Suitability
Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Students, Visible minorities, Youth

Advertised until

2020-11-18

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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