user support technician - Winnipeg (MB) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer through Job Bank’s employer job posting system.

Posted on October 20, 2020 by Employer details FLEETHUNT TECHNOLOGIES

Job details

  • Location Winnipeg, MB

  • Salary$$26.00HOUR hourly for 35 hours per week
  • Terms of employment Permanent
    Full time
  • Day, Weekend, On Call, Early Morning, Morning
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #1568068

Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Security and Safety
Basic security clearance
Transportation/Travel Information
Valid driver's licence; Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Repetitive tasks; Physically demanding; Attention to detail; Ability to distinguish between colours; Sitting; Combination of sitting, standing, walking; Standing for extended periods; Bending, crouching, kneeling; Tight deadlines
Ability to Supervise
5-10 people
Work Location Information
Relocation costs covered by employer
Computer and Technology Knowledge
Word processing software; Internet; Networking software; Networking hardware; MS Office
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Seniors, Students, Youth

Advertised until

2020-12-18

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer through Job Bank’s job posting system. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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