user support technician - North York (ON) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer to Job Bank.

Posted on November 09, 2020 by Employer details Storage Guardian

Job details

  • Location 1270 Finch Ave west
    North York, ON

    M3J 3J7

  • Salary$$30.50HOUR hourly for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Day, Morning
  • Start date Starts as soon as possible
  • Benefits: Medical Benefits
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1581134

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Operating Systems
Environment - Client/Server
Work Setting
Information technology
Programming Languages
Shell script
Security and Safety
Basic security clearance
Transportation/Travel Information
Own transportation; Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Sitting; Tight deadlines
Computer and Technology Knowledge
XML; Word processing software; Visual Basic; Unix; TCP/IP; Spreadsheet; Oracle; MS Windows; Linux; Internet; Database software; MAC; Device drivers; Networking software; Networking hardware; Networking security; Intranet; Servers; File management software; Security software; Presentation software; Mail server software; Communication software; 3D graphic software; Image editing software; Project management software; Programming software; Desktop publishing software; Software development; SQL; Data analysis software; Mapping and data visualization software; MS Office; SharePoint; Wireless networks; Enterprise Applications Integration (EAI); Desktop applications; Multimedia software; Computer-aided design (CAD); IBM Lotus; Information Technology Infrastructure Library (ITIL)
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Client focus; Judgement; Organized

Advertised until

2021-01-28

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The minimum wage for this job was calculated and verified based on the province or territory of residence for the employer.

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