Technical Support Analyst - Systems
This job posting has been provided directly by the employer to Job Bank.
Posted on November 13, 2020
Leon's Furniture Ltd.
North York, ON
- Salary$$64,500YEAR annually for 40 hours per week
- Terms of employment
- Day, Evening, Night, Weekend, On Call
- Start date
Starts as soon as possible
2 years to less than 3 years
- Specific Skills
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
- Work Setting
- Help desk
- Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
- Computer and Technology Knowledge
- Personal Suitability
- Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Judgement; Organized
Intended job posting audience
Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.
Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
The minimum wage for this job was calculated and verified based on the province or territory of residence for the employer.
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