technical support analyst - systems - North York (ON) - Job posting

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Technical Support Analyst - Systems Verified This job posting has been provided directly by the employer to Job Bank.

Posted on November 13, 2020 by Employer details Leon's Furniture Ltd.

Job details

  • Location North York, ON
  • Salary$$64,500YEAR annually for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Day, Evening, Night, Weekend, On Call
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1582857

Job requirements

Languages

English

Education

College/CEGEP

  • Information Technology

Experience

2 years to less than 3 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Work Setting
Help desk
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Tight deadlines
Computer and Technology Knowledge
Word processing software; Unix; TCP/IP; Spreadsheet; MS Windows; JavaScript; Internet; Database software; JavaOS; Device drivers; Networking software; Networking hardware; Networking security; Extranet; Intranet; Servers; File management software; Security software; Mail server software; Communication software; Web service design; Data analysis software; MS Office; Wireless networks; Desktop applications; Multimedia software
Personal Suitability
Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Judgement; Organized

Advertised until

2021-01-28

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The minimum wage for this job was calculated and verified based on the province or territory of residence for the employer.

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