user support technician - Valemount (BC) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer to Job Bank.

Posted on January 09, 2021 by Employer details Tempo Valemount BC.

Job details

  • Location Valemount, BC
  • Salary$$31.00HOUR hourly for 32 to 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • To be determined
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1616620

Job requirements

Languages

English

Education

Bachelor's degree

Credentials (certificates, licences, memberships, courses, etc.)

Certified Engineering Technologist (CET)

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Operating Systems and Software
Android
Work Setting
Server farm; Help desk
Security and Safety
Bondable; Criminal record check
Own Tools/Equipment
Computer; Cellular phone
Transportation/Travel Information
Willing to travel; Willing to travel regularly; Travel expenses paid by employer; Public transportation is available
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Combination of sitting, standing, walking
Ability to Supervise
5-10 people
Work Location Information
Willing to relocate; Relocation costs covered by employer
Computer and Technology Knowledge
MS Windows; C++; File management software; Communication software; Programming software; Software development; SQL; Data analysis software; MS Office; SharePoint; Desktop applications
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Students, Visible minorities, Youth

Advertised until

2021-03-21

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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