user support technician - Mississauga (ON) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer to Job Bank.

Posted on February 12, 2021 by Employer details Pro Choice Accounting

Job details

  • Location Mississauga, ON
  • Salary$$30.00HOUR hourly for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Day, Early Morning, Morning
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1641114

Job requirements

Languages

English

Education

College/CEGEP

Experience

7 months to less than 1 year

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Handling heavy loads; Physically demanding; Manual dexterity; Attention to detail; Ability to distinguish between colours; Sound discrimination; Sitting; Combination of sitting, standing, walking; Standing for extended periods; Bending, crouching, kneeling; Tight deadlines
Ability to Supervise
5-10 people
Computer and Technology Knowledge
MS Windows; Internet; MS Office
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Apprentices, Indigenous people, Persons with disabilities, Newcomers to Canada, Seniors, Students, Veterans, Visible minorities, Youth

Advertised until

2021-05-15

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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