user support technician - Langley (BC) - Job posting

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User Support Technician Verified This job posting has been provided directly by the employer to Job Bank.

Posted on March 22, 2021 by Employer details LinkPoint Technology Group

Job details

  • Location Langley, BCRemote work available
  • Salary$$30.29HOUR hourly for 35 hours per week
  • Terms of employment Permanent employment
    Full time
  • Day, Early Morning, Morning
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #1665240

Job requirements

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Specific Skills
Troubleshoot and resolve technical problems; Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Business Equipment and Computer Applications
MS Access
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Attention to detail; Ability to distinguish between colours; Tight deadlines
Computer and Technology Knowledge
Internet; Networking software; Networking hardware; Networking security; Servers; MS Office; Wireless networks
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized
Teleworking Information
Remote work available

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Students, Visible minorities

Advertised until

2021-06-10

Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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