software technical support analyst - Calgary (AB) - Job posting

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Software Technical Support Analyst Verified This job posting has been provided directly by the employer to Job Bank.

Posted on April 29, 2021 by Employer details ITRAK 365

Job details

  • Location Calgary, ABRemote work available
  • Salary$$19.00HOUR hourly for 35 to 40 hours per week
  • Terms of employment Term or contract (ending: 2022-02-25)
    Full time
  • Day
  • Start dateStart date 2021-05-03
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #1694603

Job requirements




College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience

Credentials (certificates, licences, memberships, courses, etc.)

Microsoft Dynamics Certification


Experience an asset

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Provide business systems, network and Internet support to users in response to identified difficulties
Work Setting
Consulting firm; Computer hardware or software retailer/wholesaler
Own Tools/Equipment
Internet access; Cellular phone
Work Conditions and Physical Capabilities
Fast-paced environment; Attention to detail; Sitting
Work Location Information
Relocation costs not covered by employer
Computer and Technology Knowledge
MS Windows; Database software; Programming software; Software development; Data analysis software; MS Office; SharePoint; C#
Personal Suitability
Effective interpersonal skills; Team player; Excellent oral communication; Client focus; Organized
Teleworking Information
Remote work available

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Students, Youth

Advertised until


Intended job posting audience

Anyone who can legally work in Canada can apply for this job. If you are not currently authorized to work in Canada, the employer will not consider your job application.

Important notice: This job posting has been provided directly by the employer to Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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