Overview
Languages
English
Education
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Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Work Setting
Responsibilities
Tasks
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Register arriving guests and assign rooms
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Provide general information about points of interest in the area
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Investigate and resolve complaints and claims
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Process guests' departures, calculate charges and receive payments
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Balance cash and complete balance sheets, cash reports and related forms
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Maintain an inventory of vacancies, reservations and room assignments
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Follow emergency and safety procedures
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Handle wake-up calls
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Provide customer service
Experience and Specialization
Computer and Technology Knowledge
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Computerized bookkeeping system
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Spreadsheet
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Internet
Additional Information
Work Conditions and Physical Capabilities
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Attention to detail
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Fast-paced environment
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Standing for extended periods
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Work under pressure
Personal Suitability
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Client focus
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Dependability
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Effective interpersonal skills
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Excellent oral communication
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Flexibility
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Judgement
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Organized
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Reliability
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Team player
Employment groups
Help -
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen or a permanent resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2022-08-24