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call centre agent - technical support Verified Student job

Posted on June 16, 2022 by Employer details Recrute Action Inc.

Job details

Education: Other trades certificate or diploma. or equivalent experience. Experience: 1 to less than 7 months. Work Setting: Telecommunications industry. Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Provide business systems, network and Internet support to users in response to identified difficulties. Own Tools/Equipment: Computer. Internet access. Transportation/Travel Information: Travel expenses not paid by employer. Work Conditions and Physical Capabilities: Fast-paced environment. Work under pressure. Repetitive tasks. Attention to detail. Tight deadlines. Work Location Information: Relocation costs not covered by employer. Computer and Technology Knowledge: MS Windows. Internet. Extranet. Servers. MS Office. Desktop applications. Personal Suitability: Initiative. Effective interpersonal skills. Accurate. Team player. Excellent oral communication. Client focus. Organized. Financial benefits: Bonus. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Are you available for shift or on-call work?. Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?. Do you have education in this field of employment?. Student status: Part time enrollment.
  • LocationEdmonton, AB
  • Salary$$19.00HOUR hourly for 35 to 40 hours per week
  • Terms of employment Term or contract
    Full time
  • Day, Evening, Night, Shift
  • Start date Starts as soon as possible
  • Benefits: Financial benefits
  • vacancies 5 vacancies
  • Temporary work assignment
  • Verified
  • Source Job Bank #2090004

Job requirements

Languages

English

Education

Other trades certificate or diploma
or equivalent experience

Experience

1 to less than 7 months

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Provide business systems, network and Internet support to users in response to identified difficulties
Work Setting
Telecommunications industry
Own Tools/Equipment
Computer; Internet access
Transportation/Travel Information
Travel expenses not paid by employer
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Tight deadlines
Work Location Information
Relocation costs not covered by employer
Computer and Technology Knowledge
MS Windows; Internet; Extranet; Servers; MS Office; Desktop applications
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Client focus; Organized
Financial benefits
Bonus
Screening questions
Are you currently legally able to work in Canada?; Do you currently reside in proximity to the advertised location?; Do you have previous experience in this field of employment?; Are you available for shift or on-call work?; Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?; Do you have education in this field of employment?
Student status
Part time enrollment

Benefits

Financial benefits

Bonus

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Students, Visible minorities, Youth

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-06-30

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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