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help desk technician Verified Student job

Posted on June 16, 2022 by Employer details BCOM COMPUTER CENTRE INC.

Job details

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience. Credentials (certificates, licences, memberships, courses, etc.): A+ Certification. Experience: 1 year to less than 2 years. Work Setting: Help desk. Computer hardware or software retailer/wholesaler. Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and Technology Knowledge: Spreadsheet. MS Windows. Internet. Device drivers. Networking hardware. MS Office. Desktop applications. Student status: Full time enrollment.
  • Location15051 118 AVENUE
    Edmonton, ABT5V 1H9
  • Salary$$16.00 to $20.00HOUR hourly for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #2090173

Job requirements

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
or equivalent experience

Credentials (certificates, licences, memberships, courses, etc.)

A+ Certification

Experience

1 year to less than 2 years

Specific Skills
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties
Work Setting
Help desk; Computer hardware or software retailer/wholesaler
Computer and Technology Knowledge
Spreadsheet; MS Windows; Internet; Device drivers; Networking hardware; MS Office; Desktop applications
Student status
Full time enrollment

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Students

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-06-30

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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