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front desk agent Verified

Posted on August 10, 2022 by Employer details Hospitality Inn Hotel

Job details

  • Location3835 Redford StreetPort Alberni, BCV9Y 3S2
  • Salary$17.00 hourly for 35 to 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Day, Evening, Weekend, Early Morning, Morning
  • Start date Starts as soon as possible
  • vacancies 2 vacancies
  • Verified
  • Source Job Bank #2144633

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Fast-paced environment

Personal suitability

  • Dependability
  • Efficient interpersonal skills
  • Flexibility
  • Reliability

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Visible minorities, Youth

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-10-09

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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