customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on August 31, 2022
ALBERTA HARDWARE LTD
-Handle customer complaints by providing solutions often within a time limit to ensure the customer is satisfied.
-Learn to identify customer needs or desire in order to recommend the appropriate product or service.
-Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.
-Keep a record of incoming inquiries to be able to reference at a later date.
-Be able to process orders, forms, applications, or requests.
-Work with colleagues when necessary to resolve customer complaints.
-Learn about products inside and out to be able to answer any questions from customers.
-Communication skills like a pleasant demeanor and ability to work with others.
-Attention to detail to be able to provide excellent customer care.
-Ability to multitask since some tasks will require you to communicate with multiple customers at one time.
-Strong organizational skills to be able to keep up with various customer needs and conduct follow-ups in a timely manner.
-Adaptability and flexibility in order to deal with different customers and needs in a short period of time.
Job Type: Full-time
Salary: From $18.00 per hour
* Flexible schedule
* On-site parking
* 10 hour shift
* Day shift
* sales: 1 year (preferred)
* Customer service: 1 year (preferred)
* FIREARMS LICENCE, POSSESSION, ACQUISITION (required)
- LocationFort Macleod, AB
- Salary$18.00HOUR hourly
- Terms of employment
- Start date
Starts as soon as possible
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