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help desk technician Verified Student job

Posted on October 11, 2022 by Employer details BCOM COMPUTER CENTRE INC.

Job details

  • Location15051 118 AVENUEEdmonton, ABT5V 1H9
  • Salary16.00 to 20.00 hourly for 40 hours per week
  • Terms of employment Permanent employment
    Full time
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #2209904

Overview

Languages

English

Student status

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • Full time enrollment

Work setting

  • Computer hardware or software retailer/wholesaler
  • Help desk

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Credentials

Certificates, licences, memberships, and courses 

  • A+ Certification

Experience and specialization

Computer and technology knowledge

  • Device drivers
  • Networking hardware
  • Internet
  • Desktop applications
  • MS Office
  • MS Windows
  • Spreadsheet

Employment groups Help -

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Students

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen or a permanent resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2022-12-01

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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