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systems technical support analyst Verified Expired
Posted on January 20, 2023 by Employer details BC Hydro
Job details
Education: Bachelor's degree. Computer science. Tasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Provide business systems, network and Internet support to users in response to identified difficulties. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Experience: 5 years or more. Workplace information: Remote work available.- LocationBurnaby, BCRemote work available
- Salary$3,488.33 to $5,228.67BIWEEKLY bi-weekly (to be negotiated) 37.5 hours per week
- Terms of employment Term or contractFull time
- Start date Starts as soon as possible
- vacancies 1 vacancy
- Verified
- Source Job Bank #2313679
Overview
Languages
English
Education
- Bachelor's degree
- or equivalent experience
- Computer science
Experience
5 years or more
Responsibilities
Tasks
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
Additional information
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2023-02-09
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
- Date modified: