administrative assistant Verified

Responsibilities

Tasks

• Arrange and co-ordinate seminars, conferences, etc.
• Supervise other workers
• Train other workers
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Train, direct and motivate staff
• Respond to employee questions and complaints
• Plan, develop and implement recruitment strategies
• Oversee the preparation of reports
• Oversee development of communication strategies
• Oversee the classification and rating of occupations
• Establish and implement policies and procedures
• Assign, co-ordinate and review projects and programs
• Liaise with management, union officials and HR consultants
• Oversee the analysis of employee data and information
• Plan, organize, direct, control and evaluate daily operations

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Large caseload
• Large workload

Personal suitability

• Ability to multitask
• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Judgement