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user support technician Verified

Posted on December 27, 2023 by Employer details S R PETROLEUM INC.

Job details

  • Location1 Wilkinson DriveLeamington, ONN8H 1A1
  • Salary29.00 hourly / 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Morning
  • Start date Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #2729338

This employer has applied for a Labour Market Impact Assessment (LMIA) to hire a foreign worker to fill labour or skills shortages on a temporary basis. Canadians and Permanent residents are able and encouraged to apply. Learn more.

Overview

Languages

English

Education

  • College/CEGEP

Experience

2 years to less than 3 years

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Supervision

  • 3-4 people

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Own tools/equipment

  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player

Benefits

Other benefits

  • Parking available

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

  • Indigenous people
  • Newcomers to Canada
  • Visible minorities

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-04-18

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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S R PETROLEUM INC.

  • Retail trade
  • 6 job postings advertised
  • Medium-sized business (between 5 and 100 employees)
  • 2 business locations
  • View business profile

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