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help desk technician Verified

Posted on March 09, 2024 by Employer details Cotec Advanced Systems Inc.

Job details

  • LocationRichmond Hill, ON
  • Salary29.00 to 32.00 hourly (To be negotiated) / 30 hours per week
  • Terms of employment Permanent employmentFull time
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Verified
  • Source Job Bank #2830806

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Android
  • MAC
  • Database software
  • Mac OS
  • MS Office
  • MS Windows
  • SQL

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Dependability

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-06-02

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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