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user support technician Verified This job was posted directly by the employer on Job Bank.

Posted on May 06, 2024 by Employer details PadoxIT

Job details

  • Location3921 Renfrew Cres.Mississauga, ONL5L 4J5
  • Salary29.50 hourly / 35 to 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Weekend, Shift, Morning
  • Start date Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #2906863

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Experience

7 months to less than 1 year

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Experience and specialization

Computer and technology knowledge

  • MAC
  • Unix
  • Networking hardware
  • Networking security
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Website creation and management software
  • Web service design
  • Business diagram software
  • MS Office
  • Wireless networks

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

Advertised until

2024-06-30

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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PadoxIT

  • Professional, scientific and technical services
  • 2 job postings advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

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Job market information

user support technician NOC 22221 Toronto Region
Median wage Help -
28.85 $/hour

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