2222116
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information technology (IT) support technician

Posted on September 24, 2024 by Employer details Total North

Job details

  • LocationWhitehorse, YT
  • Workplace information On site
  • Salary30.00 to 32.00 hourly (To be negotiated) / 40 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • Benefits: Health benefits, Financial benefits, Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #3092276

Overview

Languages

English

Education

  • College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Perform preventive maintenance
  • Provide problem-solving services to network users
  • Perform backup procedures to ensure data preservation

Experience and specialization

Computer and technology knowledge

  • Networking software
  • Networking hardware
  • Networking security
  • Servers
  • Security software
  • MS Office
  • MS Windows
  • Networks
  • MS Exchange
  • Environment - Client/Server
  • Voice over IP
  • Cloud
  • Firewall

Area of work experience

  • Project planning

Additional information

Transportation/travel information

  • Willing to travel regularly
  • Valid driver's licence

Work conditions and physical capabilities

  • Tight deadlines
  • Attention to detail
  • Ability to work independently

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Organized
  • Team player
  • Time management
  • Adaptability
  • Positive attitude
  • Quick learner

Benefits

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

Other benefits

  • Other benefits
  • Paid time off (volunteering or personal days)

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-07

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Job market information

information technology (IT) support technician NOC 22221 Yukon Territory
Median wage Help -
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