airline reservation agent
Posted on September 18, 2025 by Employer details Air North, Yukon's Airline
Job details
Education: Secondary (high) school graduation certificate. Tasks: Answer telephone and relay telephone calls and messages. Help customers plan travel time and routes. Make, cancel and change flight reservations. Prepare and issue tickets and receipts. Process money, cheques and credit/debit card payments. Provide customer service. Work with minimal supervision. Train or assist in the training of other workers. Certificates, licences, memberships, and courses : Call Centre Training. Reservations Training Course. Type of experience: Airline reservation. Call centre. Travel agency. Personal suitability: Client focus. Efficient interpersonal skills. Interpersonal awareness. Organized. Reliability. Team player. Screening questions: Are you authorized to work in Canada?. Are you willing to relocate for this position?. Do you have experience working in this field?. Do you live near the job location?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Life insurance. Other benefits: Free parking available. Paid time off (volunteering or personal days). Parking available.- LocationWhitehorse, YTY1A 0M7
- Work location On site
- Salary$23.00HOUR hourly / 35 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Morning, Day, Evening, Weekend, Shift, Overtime available
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3405626
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Answer telephone and relay telephone calls and messages
- Help customers plan travel time and routes
- Make, cancel and change flight reservations
- Prepare and issue tickets and receipts
- Process money, cheques and credit/debit card payments
- Provide customer service
- Work with minimal supervision
- Train or assist in the training of other workers
Credentials
Certificates, licences, memberships, and courses
- Call Centre Training
- Reservations Training Course
Experience and specialization
Type of experience
- Airline reservation
- Call centre
- Travel agency
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Interpersonal awareness
- Organized
- Reliability
- Team player
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
Other benefits
- Free parking available
- Paid time off (volunteering or personal days)
- Parking available
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-11-26
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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