manager, hotel front desk
Posted on August 15, 2025 by a licensed third-party for Employer details Alberni Inn Ltd.
Job details
Education: Secondary (high) school graduation certificate. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Develop and implement business plans. Establish work schedules. Organize and maintain inventory. Supervision: 3-4 people. Computer and technology knowledge: MS Word. Central reservation system (CRS). MS Excel. MS Office. MS Outlook. MS Windows. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Combination of sitting, standing, walking. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Experience: 7 months to less than 1 year.- LocationPort Alberni, BCV9Y 3S2
- Work location On site
- Salary$37.50HOUR hourly / 30 to 35 hours per week
- Terms of employment Permanent employmentFull time
- Early morning, Day, Evening, Weekend, On call, Flexible hours
- Starts as soon as possible
- vacancies 1 vacancy
- Source Job Bank #3380055
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Prepare marketing plans
- Implement marketing activities
- Arrange for and oversee maintenance activities
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Organize and maintain inventory
Supervision
- 3-4 people
Experience and specialization
Computer and technology knowledge
- MS Word
- Central reservation system (CRS)
- MS Excel
- MS Office
- MS Outlook
- MS Windows
Additional information
Transportation/travel information
- Valid driver's licence
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
Advertised until
2025-12-03
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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