Job prospects Sales Supervisor - Retail in Ontario

Job opportunities for Retail sales supervisors (NOC 6211) are fair in Ontario over the next 3 years. These job prospects are also applicable to people working as a sales supervisor - retail.

Note that these employment prospects were published in December 2019 based on information available at that time. You can read our new special report to learn about the impact of COVID-19 on some occupations in your province or territory. You can also visit the Canadian Online Job Posting Dashboard to find the latest data on the demand and work requirements for this occupation.

Job opportunities in Ontario

sales supervisor - retail
Prospects over the next 3 years

The employment outlook will be fair for Retail sales supervisors (NOC 6211) in Ontario for the 2019-2021 period.

The following factors contributed to this outlook:

  • Employment growth will lead to several new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a small number of unemployed workers with recent experience in this occupation.

The majority of retail sales supervisors are employed across the retail sector, with the highest concentration in grocery stores. A few supervisors are also employed in different areas of manufacturing and wholesale trade.

Growth in consumer spending in Ontario has helped spur an increase in retail sales, supporting steady employment gains in most of the retail sector in recent years. However, an anticipated softening in consumer spending in the outlook period may temper some of the increase. As cross-border shopping by Canadians becomes less attractive after factoring in currency effects, domestic retailers across the industry could benefit from domestic shoppers and, in turn, require additional retail sales supervisors.

With more general merchandise stores selling groceries, some smaller grocery stores may be squeezed out of the market. An increase in food prices, over the years has further impacted smaller grocery store's ability to stay competitive. This trend may support demand for this occupation as medium and large retailers have a greater number of employees and are more likely to employ supervisors. In addition, ongoing capital investments made in retail facilities across the province may affect the need for retail sales supervisors as some companies expand and open new locations. However, the consumer shift towards online shopping may dampen employment growth for supervisors in the retail industry. In addition, some of the larger and more traditional employers within the retail sector have undertaken significant restructuring and cost cutting measures due to greater competition and changing consumer spending habits. This has translated into closures and downsizings at several chain stores.

Retail sales supervisors have a younger age profile and relatively lower requirements for entry. Many vacancies will occur due to turnover as workers leave for other opportunities including more stable hours. As some companies extend their hours of operation and offer a greater range of products and services, additional supervisory staff will be needed. Those willing to work a flexible schedule will increase their job potential. Job prospects will be more favourable for individuals with retail sales experience, proficiency in computer applications and digital inventory systems, and knowledge of the employer's business line.

Here are some key facts about Retail sales supervisors in the Ontario region:

Labour Market Information Survey
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