Job prospects Computer Technician near Rimouski (QC)

Over the past few years (2022-2024), there was a labour shortage for User support technicians near Rimouski (QC). There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

The employment outlook will be Limited for user support technicians (NOC 22221) in the Bas-Saint-Laurent region for the 2025-2027 period.

The following factors contributed to this outlook:

• Employment is expected to remain relatively stable.
• Not many positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.

Employment in this profession is primarily driven by the demand for IT services.

Sectors such as cybersecurity, cloud computing, cryptography, mobile application development, artificial intelligence (AI) and automation have had strong growth in recent years. The development of these sectors will directly affect the job oulook for these technicians.

After a period of strong growth, the IT sector is now going through a reorganization phase. However, many companies have already upgraded their IT infrastructure, specifically to meet telework needs, which will sustain technical support requirements.

However, AI is changing the sector. The integration of AI is opening up new job opportunities, specifically to support users in adopting these technologies. However, AI can also carry out some technical and repetitive tasks, such as solving simple problems, which could reduce the need for human intervention. The increased implementation of chatbots illustrates this trend, which should continue or even gain momentum in the coming years. This could curb overall job growth in this occupation.

Here are some key facts about user support technicians in the Bas-Saint-Laurent region:

• Approximately 210 people worked in this occupation in May 2021.
• User support technicians mainly work in the following sectors:
  • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 30%
  • Professional, scientific and technical services (NAICS 54): 23%
  • Educational services (NAICS 61): 15%
  • Federal government public administration (NAICS 911): 15%
  • Provincial and territorial public administration (NAICS 912): 7%

Source Labour Market Information | Prospects Methodology