Skills Surveillance Manager - Telecommunications near Vancouver (BC)

Find out what skills you typically need to work as a surveillance manager - telecommunications in Canada. These skills are applicable to all Telecommunication carriers managers (NOC 10030).

Tasks

  • Establish and implement policies and procedures
  • Assign, co-ordinate and review projects and programs
  • Manage telecommunication traffic supervisors and staff
  • Troubleshoot and resolve technical problems
  • Manage contracts
  • Oversee the preparation of reports
  • Advise senior management
  • Ensure compliance with telecommunications regulations and directives of government regulatory agencies
  • Hire, train, direct and motivate staff
  • Plan, organize, direct, control and evaluate daily operations

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.

Skills

Analysis Help - Analysis
  • Projecting Outcomes
  • Planning
  • Analyzing Information

Analysis

Examining and evaluating information.

Projecting Outcomes
Estimating the results of an action or a series of actions.
Planning
Determining phases and steps, defining activities and tasks and establishing schedules to complete objectives on time and within budget.
Analyzing Information
Examining data or facts to determine appropriate actions or recommendations.

Service and Care

Taking care of the needs of people and animals.

Operating and Repairing Equipment, Machinery and Vehicles

Working with and/or repairing vehicles, machinery or stationary equipment.

Management Help - Management
  • Strategic Planning
  • Evaluating
  • Co-ordinating and Organizing
  • Recruiting and Hiring
  • Supervising

Management

Taking charge of the direction and resources of an organization.

Strategic Planning
Envisioning a future state and developing strategies, goals, objectives and action plans to achieve it.
Evaluating
Directing processes and procedures to ensure they add measurable value.
Co-ordinating and Organizing
Organizing and co-ordinating the activities of groups and individuals to align their activities with organizational objectives.
Recruiting and Hiring
Acquiring the right talent to achieve the organization's mission.
Supervising
Directing and monitoring the performance of others.
Communication Help - Communication
  • Liaising and Networking
  • Advising and Consulting
  • Interviewing

Communication

Using communication skills to share information, advise and influence.

Liaising and Networking
Developing alliances, contacts or partnerships, and exchanging information with others.
Advising and Consulting
Providing guidance and advice to enable decision-making about tasks, situations, and processes.
Interviewing
Conducting enquiries in a formal way to collect information or to determine opinions.

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

Handling Goods and Materials

Working with goods and materials manually or with machines.

Creative Expression

Using various materials and formats to create work that is intended to be artistically satisfying, entertaining, instructive or functional.

Building

Working with materials to construct, renovate and maintain structures.

Working with Technological Equipment and Machinery

Working with technical equipment, instruments, machinery and other systems.

Knowledge

Social Sciences and Arts

Knowledge related to culture, origins and patterns of human activity, and the development and expression of thought.

Mathematics and Science

Knowledge related to specialized areas of research such as measurement, living organisms, physical substances, and properties and relationships of quantity, space, and matter.

Manufacturing and Production

Knowledge related to the delivery of a series of operations in large-scale production or processing of goods or crops, according to safety and quality standards.

Law and Public Safety Help - Law and Public Safety
  • Law, Government, and Jurisprudence

Law and Public Safety

Knowledge related to the provision and enforcement of laws and regulations that safeguard the effective functioning of a democratic society.

Law, Government, and Jurisprudence
Knowledge of the legal system, laws, legal codes, court procedures and precedents, and of government regulations, executive orders and the functioning of government.
Business, Finance and Management Help - Business, Finance and Management
  • Business Management
  • Business Administration

Business, Finance and Management

Knowledge related to organization and control of business activities.

Business Management
Knowledge related to the planning, organizing, staffing, leading or directing of organizations including principles and practices of accounting, the disposition of human and material resources, public relations, evaluation, sales and marketing, and economics.
Business Administration
Knowledge of the principles and practices of managing businesses.
Engineering and Technology Help - Engineering and Technology
  • Engineering and Applied Technologies

Engineering and Technology

Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

Engineering and Applied Technologies
Knowledge of engineering principles and the techniques used in the planning, development and application of technology for specific goods and services.

Education and Training

Knowledge related to the theory and practice of teaching, and the methods used in the design, delivery and evaluation of the provision of knowledge or information.

Communications and Transportation Help - Communications and Transportation
  • Communications and Media
  • Telecommunications

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

Communications and Media
Knowledge of production and transmission to inform, persuade and entertain through written, oral and visual media.
Telecommunications
Knowledge of transmission, broadcasting, switching, control and operations of telecommunication systems.

Health Services

Knowledge related to the provision of medical science and technology for the physical and mental well-being of others.

Labour Market Information Survey
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