Skills Surveillance Manager - Telecommunications near Vancouver (BC)

Find out what skills you typically need to work as a surveillance manager - telecommunications in Canada. These skills are applicable to all Telecommunication carriers managers (NOC 10030).

Tasks

  • Establish and implement policies and procedures
  • Assign, co-ordinate and review projects and programs
  • Manage telecommunication traffic supervisors and staff
  • Troubleshoot and resolve technical problems
  • Manage contracts
  • Oversee the preparation of reports
  • Advise senior management
  • Ensure compliance with telecommunications regulations and directives of government regulatory agencies
  • Hire, train, direct and motivate staff
  • Plan, organize, direct, control and evaluate daily operations

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.

Skills

Handling Goods and Materials

Working with goods and materials manually or with machines.

Building

Working with materials to construct, renovate and maintain structures.

Operating and Repairing Equipment, Machinery and Vehicles

Working with and/or repairing vehicles, machinery or stationary equipment.

Working with Technological Equipment and Machinery

Working with technical equipment, instruments, machinery and other systems.

Service and Care

Taking care of the needs of people and animals.

Communication Help - Communication
  • Interviewing
  • Advising and Consulting
  • Liaising and Networking

Communication

Using communication skills to share information, advise and influence.

Interviewing
Conducting enquiries in a formal way to collect information or to determine opinions.
Advising and Consulting
Providing guidance and advice to enable decision-making about tasks, situations, and processes.
Liaising and Networking
Developing alliances, contacts or partnerships, and exchanging information with others.

Creative Expression

Using various materials and formats to create work that is intended to be artistically satisfying, entertaining, instructive or functional.

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

Analysis Help - Analysis
  • Analyzing Information
  • Planning
  • Projecting Outcomes

Analysis

Examining and evaluating information.

Analyzing Information
Examining data or facts to determine appropriate actions or recommendations.
Planning
Determining phases and steps, defining activities and tasks and establishing schedules to complete objectives on time and within budget.
Projecting Outcomes
Estimating the results of an action or a series of actions.
Management Help - Management
  • Supervising
  • Recruiting and Hiring
  • Co-ordinating and Organizing
  • Evaluating
  • Strategic Planning

Management

Taking charge of the direction and resources of an organization.

Supervising
Directing and monitoring the performance of others.
Recruiting and Hiring
Acquiring the right talent to achieve the organization's mission.
Co-ordinating and Organizing
Organizing and co-ordinating the activities of groups and individuals to align their activities with organizational objectives.
Evaluating
Directing processes and procedures to ensure they add measurable value.
Strategic Planning
Envisioning a future state and developing strategies, goals, objectives and action plans to achieve it.

Knowledge

Manufacturing and Production

Knowledge related to the delivery of a series of operations in large-scale production or processing of goods or crops, according to safety and quality standards.

Communications and Transportation Help - Communications and Transportation
  • Telecommunications
  • Communications and Media

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

Telecommunications
Knowledge of transmission, broadcasting, switching, control and operations of telecommunication systems.
Communications and Media
Knowledge of production and transmission to inform, persuade and entertain through written, oral and visual media.
Law and Public Safety Help - Law and Public Safety
  • Law, Government, and Jurisprudence

Law and Public Safety

Knowledge related to the provision and enforcement of laws and regulations that safeguard the effective functioning of a democratic society.

Law, Government, and Jurisprudence
Knowledge of the legal system, laws, legal codes, court procedures and precedents, and of government regulations, executive orders and the functioning of government.

Social Sciences and Arts

Knowledge related to culture, origins and patterns of human activity, and the development and expression of thought.

Education and Training

Knowledge related to the theory and practice of teaching, and the methods used in the design, delivery and evaluation of the provision of knowledge or information.

Health Services

Knowledge related to the provision of medical science and technology for the physical and mental well-being of others.

Mathematics and Science

Knowledge related to specialized areas of research such as measurement, living organisms, physical substances, and properties and relationships of quantity, space, and matter.

Engineering and Technology Help - Engineering and Technology
  • Engineering and Applied Technologies

Engineering and Technology

Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

Engineering and Applied Technologies
Knowledge of engineering principles and the techniques used in the planning, development and application of technology for specific goods and services.
Business, Finance and Management Help - Business, Finance and Management
  • Business Administration
  • Business Management

Business, Finance and Management

Knowledge related to organization and control of business activities.

Business Administration
Knowledge of the principles and practices of managing businesses.
Business Management
Knowledge related to the planning, organizing, staffing, leading or directing of organizations including principles and practices of accounting, the disposition of human and material resources, public relations, evaluation, sales and marketing, and economics.
Labour Market Information Survey
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