Skills Store Manager - Retail near Lloydminster (AB)

National Occupational Classification update

We have updated this page to reflect the transition to the 2021 version of the National Occupational Classification (NOC). This means that the occupation "store manager - retail" was moved from the group Retail and wholesale trade managers (NOC 0621) to the group Retail and wholesale trade managers (NOC 60020).

Find out what skills you typically need to work as a store manager - retail in Canada. These skills are applicable to all Retail and wholesale trade managers (NOC 60020).

Tasks

  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Plan, organize, direct, control and evaluate daily operations
  • Recruit, hire and supervise staff and/or volunteers

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.

    Skills

  • Analysis Help -
    • Projecting Outcomes
    • Planning
    • Analyzing Information

    Analysis

    Examining and evaluating information.
    • Projecting Outcomes

      Estimating the results of an action or a series of actions.

    • Planning

      Determining phases and steps, defining activities and tasks and establishing schedules to complete objectives on time and within budget.

    • Analyzing Information

      Examining data or facts to determine appropriate actions or recommendations.

    Service and Care

    Taking care of the needs of people and animals.

    Operating and Repairing Equipment, Machinery and Vehicles

    Working with and/or repairing vehicles, machinery or stationary equipment.
  • Management Help -
    • Allocating and Controlling Resources
    • Evaluating
    • Recruiting and Hiring
    • Supervising

    Management

    Taking charge of the direction and resources of an organization.
    • Allocating and Controlling Resources

      Determining the distribution of people, assets, materials or capital to accomplish organizational goals and putting in place financial and administrative controls.

    • Evaluating

      Directing processes and procedures to ensure they add measurable value.

    • Recruiting and Hiring

      Acquiring the right talent to achieve the organization's mission.

    • Supervising

      Directing and monitoring the performance of others.

  • Communication Help -
    • Negotiating and Adjudicating
    • Interviewing

    Communication

    Using communication skills to share information, advise and influence.
    • Negotiating and Adjudicating

      Exchanging ideas while analyzing issues and interests at stake, and enabling opposing sides to resolve disputes and reach agreement.

    • Interviewing

      Conducting enquiries in a formal way to collect information or to determine opinions.

    Information Handling

    Creating and using systems for the storage and retrieval of knowledge and data.

    Handling Goods and Materials

    Working with goods and materials manually or with machines.

    Creative Expression

    Using various materials and formats to create work that is intended to be artistically satisfying, entertaining, instructive or functional.

    Building

    Working with materials to construct, renovate and maintain structures.

    Working with Technological Equipment and Machinery

    Working with technical equipment, instruments, machinery and other systems.

    Knowledge

    Social Sciences and Arts

    Knowledge related to culture, origins and patterns of human activity, and the development and expression of thought.

    Mathematics and Science

    Knowledge related to specialized areas of research such as measurement, living organisms, physical substances, and properties and relationships of quantity, space, and matter.

    Manufacturing and Production

    Knowledge related to the delivery of a series of operations in large-scale production or processing of goods or crops, according to safety and quality standards.

    Law and Public Safety

    Knowledge related to the provision and enforcement of laws and regulations that safeguard the effective functioning of a democratic society.
  • Business, Finance and Management Help -
    • Business Administration
    • Sales
    • Marketing
    • Client Service

    Business, Finance and Management

    Knowledge related to organization and control of business activities.
    • Business Administration

      Knowledge of the principles and practices of managing businesses.

    • Sales

      Knowledge of principles and practices for displaying, promoting and selling products or services.

    • Marketing

      Knowledge of principles and practices for determining consumers' wants and needs, assessing and developing business opportunities and advertising products and services.

    • Client Service

      Knowledge of principles and practices of providing service to clients to maintain and build organizational success.

    Engineering and Technology

    Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

    Education and Training

    Knowledge related to the theory and practice of teaching, and the methods used in the design, delivery and evaluation of the provision of knowledge or information.

    Communications and Transportation

    Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

    Health Services

    Knowledge related to the provision of medical science and technology for the physical and mental well-being of others.
Labour Market Information Survey
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