Skills Collector in Canada
National Occupational Classification update
We have updated this page to reflect the transition to the 2021 version of the National Occupational Classification (NOC). This means that the occupation "collector" was moved from the group Collectors (NOC 1435) to the group Collection clerks (NOC 14202).
Find out what skills you typically need to work as a collector in Canada. These skills are applicable to all Collectors (NOC 14202).
Tasks
- Trace and locate debtors
- Notify debtors of overdue accounts and payments
- Visit debtors to collect amount due or to make payment arrangements
- Recommend legal action or discontinuation of service
- Store, update and retrieve financial data
- Answer clients' inquiries and provide information
- Work with on-line accounts and systems
- Maintain work records and logs
- Perform general office duties
- Prepare reports
Skills and knowledge
The following skills and knowledge are usually required in this occupation.
- Analysis Help -
- Projecting Outcomes
- Researching and Investigating
- Planning
- Examining and Diagnosing
- Analyzing Information
- Inspecting and Testing
- Service and Care Help -
- Counselling and Nurturing
- Treating People/Animals
- Protecting and Enforcing
- Serving Others
- Cooking, Preparing, Serving
- Tending to Daily Needs
- Cleaning and House/Shop Keeping
- Communication Help -
- Negotiating and Adjudicating
- Liaising and Networking
- Teaching and Training
- Professional Communicating
- Advising and Consulting
- Promoting and Selling
- Interviewing
- Information Handling Help -
- Managing Information
- Processing Information
Skills
- Business, Finance and Management Help -
- Business Management
- Business Administration
- Finance
- Economics
- Accounting
- Personnel and Human Resources
- Clerical
- Sales
- Marketing
- Client Service
Knowledge
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