Skills Medical Receptionist in Yukon

National Occupational Classification update

We have updated this page to reflect the transition to the 2021 version of the National Occupational Classification (NOC). This means that the occupation "medical receptionist" was moved from the group Receptionists (NOC 1414) to the group Receptionists (NOC 14101).

Find out what skills you typically need to work as a medical receptionist in Canada. These skills are applicable to all Receptionists (NOC 14101).

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide services
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Arrange teleconferences
  • Calculate billing charges
  • Monitor mobile radio or telephone
  • Provide directory assistance
  • Provide emergency services
  • Relay service to persons with disabilities

Skills and knowledge

The following skills and knowledge are usually required in this occupation.

    Skills

  • Service and Care Help -
    • Cleaning and House/Shop Keeping
    • Tending to Daily Needs
    • Cooking, Preparing, Serving
    • Serving Others
    • Protecting and Enforcing
    • Treating People/Animals
    • Counselling and Nurturing
  • Communication Help -
    • Interviewing
    • Promoting and Selling
    • Advising and Consulting
    • Professional Communicating
    • Teaching and Training
    • Liaising and Networking
    • Negotiating and Adjudicating
  • Information Handling Help -
    • Processing Information
    • Managing Information

    Knowledge

  • Social Sciences and Arts Help -
    • Fine and Applied Arts
    • Library and Heritage
    • History and Archaeology
    • Philosophy and Theology
    • Geography
    • Sociology and Anthropology
    • Psychology
    • Languages Foreign
    • Languages (English and French)
  • Business, Finance and Management Help -
    • Client Service
    • Marketing
    • Sales
    • Clerical
    • Personnel and Human Resources
    • Accounting
    • Economics
    • Finance
    • Business Administration
    • Business Management
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