Skills Medical Administrative Assistant in Canada

National Occupational Classification update

We have updated this page to reflect the transition to the 2021 version of the National Occupational Classification (NOC). This means that the occupation "medical administrative assistant" was moved from the group Medical administrative assistants (NOC 1243) to the group Medical administrative assistants (NOC 13112).

Find out what skills you typically need to work as a medical administrative assistant in Canada. These skills are applicable to all Medical administrative assistants (NOC 13112).

Tasks

  • Interview patients to obtain case histories
  • Schedule and confirm appointments
  • Complete insurance and other claim forms
  • Maintain filing system
  • Perform general clerical work, such as order supplies and maintain inventory
  • Arrange travel, related itineraries and make reservations
  • Determine and establish office procedures and routines
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Initiate and maintain confidential medical files and records
  • Prepare draft agendas for meetings and take, transcribe and distribute minutes
  • Supervise and train other staff in procedures and in use of current software

Skills and knowledge

The following skills and knowledge are usually required in this occupation.

    Skills

  • Handling Goods and Materials Help -
    • Loading and Unloading
    • Sorting
  • Service and Care Help -
    • Cleaning and House/Shop Keeping
    • Tending to Daily Needs
    • Cooking, Preparing, Serving
    • Serving Others
    • Protecting and Enforcing
    • Treating People/Animals
    • Counselling and Nurturing
  • Communication Help -
    • Interviewing
    • Promoting and Selling
    • Advising and Consulting
    • Professional Communicating
    • Teaching and Training
    • Liaising and Networking
    • Negotiating and Adjudicating
  • Information Handling Help -
    • Processing Information
    • Managing Information
  • Management Help -
    • Supervising
    • Recruiting and Hiring
    • Co-ordinating and Organizing
    • Evaluating
    • Allocating and Controlling Resources
    • Leading and Motivating
    • Strategic Planning

    Knowledge

  • Social Sciences and Arts Help -
    • Fine and Applied Arts
    • Library and Heritage
    • History and Archaeology
    • Philosophy and Theology
    • Geography
    • Sociology and Anthropology
    • Psychology
    • Languages Foreign
    • Languages (English and French)
  • Business, Finance and Management Help -
    • Client Service
    • Marketing
    • Sales
    • Clerical
    • Personnel and Human Resources
    • Accounting
    • Economics
    • Finance
    • Business Administration
    • Business Management
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