Competencies User Support Technician near Vancouver (BC)

Find out what competencies you typically need to work as an user support technician in Canada. These competencies are applicable to all User support technicians (NOC 22221).

Skills Help - Skills

Proficiency or complexity level
Repairing 4 - High Level
Oral Communication: Active Listening 4 - High Level
Troubleshooting 4 - High Level
Learning and Teaching Strategies 3 - Moderate Level
Critical Thinking 3 - Moderate Level
Persuading 3 - Moderate Level
Problem Solving 3 - Moderate Level
Evaluation 3 - Moderate Level
Equipment and Tool Selection 3 - Moderate Level
Setting Up 3 - Moderate Level

Personal Attributes Help - Personal Attributes

Importance
Attention to Detail 5 - Extremely important
Analytical Thinking 4 - Highly important
Collaboration 4 - Highly important
Independence 4 - Highly important
Active Learning 3 - Important
Innovativeness 3 - Important
Adaptability 3 - Important
Leadership 3 - Important
Stress Tolerance 3 - Important
Social Orientation 3 - Important

Interest Help - Interest

Knowledge Help - Knowledge

Knowledge level
Computer, Technology and Information Systems 2 - Intermediate Level
Client Service 2 - Intermediate Level
Clerical 2 - Intermediate Level
Mathematics 1 - Basic Level
Languages 1 - Basic Level
Telecommunications 1 - Basic Level
Humanities 1 - Basic Level
Business Management 1 - Basic Level

Source Occupational and Skills Information System

Labour Market Information Survey
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