Skills Employment Insurance Benefits Control Officer near Thunder Bay (ON)

Find out what skills you typically need to work as an employment insurance benefits control officer in Canada. These skills are applicable to all Employment insurance, immigration, border services and revenue officers (NOC 12104).


  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
  • Determine eligibility of persons applying for benefits
  • Examine documents and conduct interviews to determine admissibility of persons seeking entry into Canada
  • Question persons at border points to determine admissibility of goods
  • Ascertain facts on issues such as reason for loss of employment and availability for work
  • Assess duty on goods
  • Examine accounting systems
  • Grant landed-immigrant status
  • Admit persons or order detention or deportation
  • Examine internal controls of organization
  • Inspect baggage to detect undeclared merchandise or contraband
  • Monitor payments of benefits throughout duration of claim
  • Inform manufacturers and shippers of customs laws and procedures
  • Investigate claimants when fraud or abuse is suspected
  • Locate and apprehend persons presumed to be infringing on immigration laws
  • Provide advice on reporting and measurement procedures for taxable goods
  • Observe fabrication of articles affected by customs laws
  • Prepare briefs
  • Seek authorization from receiving countries to assist in removal of deported people
  • Assist in searching and seizing records
  • Conduct appraisals of articles
  • Secure necessary travel documents for deported people
  • Appear as witness in cases related to immigration appeals
  • Assist in preparing charges for court cases
  • Board carriers from foreign countries to ensure compliance with customs and commerce law
  • Inspect goods imported by mail
  • Arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.


Analysis Help - Analysis
  • Researching and Investigating
  • Analyzing Information
Communication Help - Communication
  • Professional Communicating
  • Advising and Consulting
Information Handling Help - Information Handling
  • Processing Information


Law and Public Safety Help - Law and Public Safety
  • Law, Government, and Jurisprudence
Business, Finance and Management Help - Business, Finance and Management
  • Accounting
  • Clerical
Labour Market Information Survey
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