Skills Food And Beverage Server near Calgary (AB)

Find out what skills you typically need to work as a food and beverage server in Canada. These skills are applicable to all Food and beverage servers (NOC 65200).

Tasks

  • Must be of legal age to mix and serve alcoholic beverages
  • Address customers' complaints or concerns
  • Prepare and serve specialty food at customers' tables
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Enforce provincial/territorial liquor legislation and regulations
  • Advise on menu selections
  • Balance cash and record sales
  • Clear and clean tables, trays and chairs
  • Describe and advise on wine selection
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Order and maintain inventory of wines and wine glassware
  • Perform sensory evaluation of wines
  • Serve food and beverages
  • Supervise other servers and bussing staff
  • Take orders and relay to kitchen and bar staff
  • Schedule staff
  • Train staff
  • Assist clients/guests with special needs
  • Provide customer service

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.

Skills

Handling Goods and Materials

Working with goods and materials manually or with machines.

Building

Working with materials to construct, renovate and maintain structures.

Operating and Repairing Equipment, Machinery and Vehicles

Working with and/or repairing vehicles, machinery or stationary equipment.

Mechanical Installing, Maintaining and Repairing
Installing equipment or machines and/or using tools and devices to maintain and repair them.

Working with Technological Equipment and Machinery

Working with technical equipment, instruments, machinery and other systems.

Using Specialized Instrumentation and Equipment
Controlling, monitoring, calibrating and adjusting precision instrumentation.
Service and Care Help - Service and Care
  • Cleaning and House/Shop Keeping
  • Tending to Daily Needs
  • Cooking, Preparing, Serving
  • Serving Others
  • Treating People/Animals

Service and Care

Taking care of the needs of people and animals.

Cleaning and House/Shop Keeping
Providing cleaning and janitorial services.
Tending to Daily Needs
Responding to the personal care needs of people or animals.
Cooking, Preparing, Serving
Providing food and beverage services.
Serving Others
Assisting the public by answering questions, making recommendations, and providing information or support in response to requests.
Treating People/Animals
Providing emergency care, therapy or other prescribed treatment for people and animals.
Communication Help - Communication
  • Interviewing
  • Promoting and Selling
  • Advising and Consulting
  • Professional Communicating
  • Teaching and Training
  • Liaising and Networking

Communication

Using communication skills to share information, advise and influence.

Interviewing
Conducting enquiries in a formal way to collect information or to determine opinions.
Promoting and Selling
Using communication strategies or techniques to encourage acceptance of products, services, or ideas.
Advising and Consulting
Providing guidance and advice to enable decision-making about tasks, situations, and processes.
Professional Communicating
Preparing and delivering written, oral or visual material for the workplace that presents information.
Teaching and Training
Facilitating the acquisition of new knowledge and skills.
Liaising and Networking
Developing alliances, contacts or partnerships, and exchanging information with others.

Creative Expression

Using various materials and formats to create work that is intended to be artistically satisfying, entertaining, instructive or functional.

Information Handling Help - Information Handling
  • Processing Information

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

Processing Information
Inputting, recording, transcribing and updating data using electronic or manual information systems.
Analysis Help - Analysis
  • Analyzing Information
  • Examining and Diagnosing
  • Planning
  • Researching and Investigating
  • Projecting Outcomes

Analysis

Examining and evaluating information.

Analyzing Information
Examining data or facts to determine appropriate actions or recommendations.
Examining and Diagnosing
Assessing conditions through examination or diagnostic testing to determine appropriate treatments.
Planning
Determining phases and steps, defining activities and tasks and establishing schedules to complete objectives on time and within budget.
Researching and Investigating
Conducting studies to increase knowledge and understanding and examining facts to find cause or support for ideas.
Projecting Outcomes
Estimating the results of an action or a series of actions.

Management

Taking charge of the direction and resources of an organization.

Evaluating
Directing processes and procedures to ensure they add measurable value.

Knowledge

Manufacturing and Production

Knowledge related to the delivery of a series of operations in large-scale production or processing of goods or crops, according to safety and quality standards.

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

Law and Public Safety

Knowledge related to the provision and enforcement of laws and regulations that safeguard the effective functioning of a democratic society.

Social Sciences and Arts

Knowledge related to culture, origins and patterns of human activity, and the development and expression of thought.

Education and Training

Knowledge related to the theory and practice of teaching, and the methods used in the design, delivery and evaluation of the provision of knowledge or information.

Teaching and Instruction
Knowledge of principles and methods for curriculum design, teaching and instructional methods for training individuals and groups.

Health Services

Knowledge related to the provision of medical science and technology for the physical and mental well-being of others.

Therapy and Counselling
Knowledge of principles and practices for diagnosis, treatment, rehabilitation and counselling.
Medicine
Knowledge of body systems and processes and techniques to diagnose and treat human and animal injuries, diseases, conditions and deformities. This includes understanding treatment alternatives, drug properties and interactions, and preventive health care measures.

Mathematics and Science

Knowledge related to specialized areas of research such as measurement, living organisms, physical substances, and properties and relationships of quantity, space, and matter.

Biology
Knowledge of living organisms including their structure, function, growth, origin, evolution, distribution and classification and their interdependencies and interactions with each other and the environment.

Engineering and Technology

Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

Business, Finance and Management Help - Business, Finance and Management
  • Client Service
  • Sales
  • Business Administration

Business, Finance and Management

Knowledge related to organization and control of business activities.

Client Service
Knowledge of principles and practices of providing service to clients to maintain and build organizational success.
Sales
Knowledge of principles and practices for displaying, promoting and selling products or services.
Business Administration
Knowledge of the principles and practices of managing businesses.
Labour Market Information Survey
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