Summary Customer Information Service Representative - Retail in the Avalon Peninsula Region
Find key facts and figures about working as a customer information service representative - retail. The following information is applicable to all Other customer and information services representatives (NOC 6552).
Other customer and information services representatives answer enquiries and provide information regarding an establishment's goods, services and policies and who provide customer services such as receiving payments and processing requests for services. They are employed by retail establishments, contact centres, insurance, telecommunications and utility companies and other establishments throughout the private and public sectors.
High school or specific training
High school diploma or occupation-specific training usually required
Median wage in the Avalon Peninsula Region
The job prospects are fair in Newfoundland and Labrador
advertised in the Avalon Peninsula Region
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
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