I received an email stating that my user account has been deactivated. What can I do?
Your user account might have been deactivated due to inactivity if it has been more than a year since your last login.
To reactivate your account, follow these steps:
- Go to Job Bank for Employers or Job Bank for Job Seekers and click on "Forgot my password". Note: If you are a job seeker, you will have to enter your email address first.
- Enter your email. Click on "Continue".
- Enter the confirmation code sent to your email. Click on "Continue".
- Answer your security question. If you don’t remember the answer to your security question, click on "Get a different question".
- Enter your new password twice and click on "Reset my password".
- Click on "Please sign in".
- Log in using your email address and your new password.
- How do I change my security questions?
- I don't remember the answer to my security question. What can I do?
- How do I change my password?
- How do I change my email address?
- How do I convert my job seeker user account to an employer user account to post jobs?
- How do I convert my employer user account to a job seeker user account?
- Why was my user account suspended?
- How can I deactivate my job seeker user account?
- How do I upgrade my job seeker Standard account to a job seeker Plus account?
- Why am I receiving an error message when I enter my confirmation code?
- I'm an employer. How do I reset the answers to my security questions?
- I'm a job seeker. How do I reset the answers to my security questions?
- How do I reset my employer user account password?
- How do I reset my job seeker user account password?
- Date modified: