How do I reset my password?

To reset your user account password:

  1. Go to Job Bank for Employers or Job Bank for Job Seekers and click on "Forgot my password". Note: If you are a job seeker, you will have to enter your email address first.
  2. Enter your email. Click on "Continue".
  3. Enter the confirmation code sent to your email inbox. Click on "Continue".
  4. Answer your security question. If you don’t remember the answer to your security question, click on "Get a different question".
  5. Enter your new password twice and click on "Reset my password".
  6. Click on "Please sign in".
  7. Sign in using the same email address and your new password.

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