How do I reset my password?

If you have forgotten your password, follow these steps:

  1. Go to Job Bank for Employers or Job Bank for Job Seekers and click on “Forgot my password/Reactivate my user account”.
  2. Enter your name and email as they appear in your user account.
  3. A confirmation code will be emailed to you immediately. Enter the confirmation code in the box and continue.
  4. Answer your security question. If you don’t remember the answer to your security question, click on “Get a different question”.
  5. Enter your new password twice and click on “Reset my password”. You will receive an email notification confirming your password reset.
  6. Click on “Please sign in”. Login using your new password.

To modify your password while being logged into your account, follow these steps:

  1. Login to Job Bank for Job Seekers or Job Bank for Employers.
  2. Click on your name at the top right corner of your Dashboard.
  3. Click on "My user account" from the list.
  4. Enter your new password twice.
  5. Click on "Save".

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