Recruit and hire

Register an employer

How do I register an employer?
Registering an employer on Job Bank is easy! All you need to do is: Log in to Job Bank for Employers and click on the “Register a new employer” button located on your Dashboard. If you wish to register additional employers, click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list, then click on “Register a new employer”. Select your relationship to the employer. Enter the employer’s payroll account number. Enter the employer’s business details. Enter the primary business address and click on “Complete registration”. Important: You must first create a Job Bank user account before you can register an employer.
How do I change my employer file details?
To edit information on your employer file, you can: Log into Job Bank for Employers. Click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list. Select the appropriate tab and change the required information (e.g. operating name, location, user access, etc.). Click on “Save”. Changes made in any tab under the employer file must be reapproved by a Job Bank officer. Modifying employer information will prevent pending jobs from being advertised until the changes have been approved.
How do I add another user to my employer file?
To add another user to your employer file, follow these steps: Log into Job Bank for Employers. Click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list. Click on the “Users” tab then click on the “Add a new user” button. Lookup the email address of the user you would like to add to the employer file. Select the access type and the user relationship of the new user and click on “Save”. Important: The individual you are trying to add must have first created a user account; otherwise, the system will not be able to find this user.
Why has my employer file not been approved?
Employer files can take up to 5 business days to be processed by a Job Bank officer. All files are treated on a first-come first-served basis. To ensure a quick approval process, verify that the information entered in your employer file reflects the business’ information with the Canada Revenue Agency. Job Bank may request additional documents to validate your information. This request may be done by phone or by email. Remember to check your voicemail and email, including your junk mail folders. Note: During peak periods, Job Bank may experience delays due to a higher than normal number of requests.
Why do I have to send documents to Job Bank?
In some cases, a Job Bank officer may request documents to verify information you provided in your employer file. If information is missing or unclear, you may receive a phone call or an email from Job Bank requesting documents confirming specific details. Documents that Job Bank may request include: A statement of account for current source deductions (PD7A) A phone bill A utility bill Failure to send documents within 20 days of the request will result in the employer file being suspended until documents are received. Any job postings created will also not be advertised.
My payroll account number is already in use in the system. What can I do?
If you attempt to register an employer on Job Bank and receive an error message stating that your payroll account number is already in use, you can contact the Primary Officer of the employer file. They can give you access to the file by simply adding you as a user. If you do not know who the Primary Officer is, you can contact Job Bank to discuss your access to the employer file. Job Bank will not disclose the name or the email address of the Primary Officer. We may request documentation to confirm your relationship with the employer.
I want to register a new employer on Job Bank. Do I need to create a new user account?
No. If you already have a Job Bank user account, you do not need to create another one to register a new employer. Job Bank only allows you to create a user account once. This account can be linked to multiple employers. A user account is different from an employer file as it contains your personal information. To register a new employer file, you can: Log in to Job Bank for Employers. Click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list. Click on the “Register a new employer” button.
I am looking to hire a caregiver for a private household. What should I do?
On Job Bank, private households are considered employers and must therefore register with Job Bank in the same manner as employers. To do so, you must first register your business with the Canada Revenue Agency (CRA). If you have only recently received your payroll account number from the CRA, Job Bank will ask you for a statement of account for current source deductions for this business; often known as a PD7A form. Be prepared to provide additional documents such as a phone bill that can confirm the telephone number and address of where the caregiver will be working. Note: You can request a PD7A from the CRA even if you have not yet paid an employee to the payroll.

Post a job

Do I have to pay to advertise my job postings on Job Bank?
No. Job Bank services are free. Job Bank users must agree to the Terms of Use before creating their user account and posting jobs.
Why can’t I write my own job description?
In order to offer free, fast and bilingual services to clients, Job Bank does not allow you to use free text. Pre-defined options ensure that job postings are advertised within the shortest time possible since all available options are pre-translated. If you cannot find a particular job title, skill or requirement, there are other options available. You can use the “Additional job requirements”. This feature will allow you to lookup various job requirements associated with other occupations (e.g. skills, credentials, work location information, etc.). You can send us your suggestions. You will find a box below some sections when creating a job posting, where you can suggest new options. Your suggestions will not appear on your job posting right away but may be available in the future. You can include a link to an external website to provide more information about the position. Any website link you include will be reviewed by a Job Bank officer before advertising your job posting.
If I can’t write my own job description, what can I do?
Job Bank makes it easy for you to create job postings by providing you with pre-defined options. If you are unable to find a particular job requirement when creating your job posting, you may use the “Additional job requirements” feature. This feature allows you to add other requirements associated to any other occupation. To do so you can: Create a job posting using the job title that best describes the tasks and duties of the future employee. Proceed to Step 4, where you will find the various job requirements associated with your job title. Scroll down to the “Additional job requirements” section. Enter keywords in the search field and select the relevant requirements from the auto generated options; you can search for skills, credentials, work setting details, etc.
I cannot find the job title that I’m looking for. What should I do?
Job titles found on Job Bank are based on the National Occupational Classification (NOC) code. The NOC is a large directory that contains most jobs held in Canada. If you are searching for a job title and cannot find what you’re looking for, try browsing by occupation. You can do so by clicking on the tab labeled “Browse” to skim through various occupations. Once you have selected a job title, click on “View description” to verify that the job title best describes the duties and tasks of the future employee. For more information on NOC codes, you can visit the National Occupational Classification.
Why does my job posting status show “Pending”?
The “pending” status means that your job posting will be reviewed by a Job Bank officer. The current service standard to advertise job postings is two business days. Once approved, the status of your job posting on the Dashboard will be changed to “Advertised”. Important: Your employer file must first be approved by a Job Bank officer before your job posting can be advertised. If your employer file has not been approved yet, it may take longer for the job to be advertised.
How do I create a job posting?
To create a job posting, log in to Job Bank for Employers. Click on the “Create a new job posting" button located on your Dashboard and follow these steps: Step 1        Select the employer Step 2        Select a job title Step 3        Enter the job details Step 4        Select or add the required skills Step 5        Select the “How to apply” methods and proceed to Preview Once you have verified the information submitted is accurate, click on "Save and advertise". Your job will be reviewed by a Job Bank officer before being advertised on the website. The service standard to advertise job postings is two business days. Once approved, the status of the job on your dashboard will change to "Advertised". Important: Your employer file must first be approved before any job postings can be advertised.
How do I make changes to my advertised job posting?
To edit your job posting, follow these steps: Log in to Job Bank for Employers. From your Dashboard click on the checkbox beside the job you would like to edit. Click on the “Edit” button above the list of job postings. Go to the section containing the information you would like to change. Change the appropriate information and proceed to preview. Click on the “Save and advertise” button located at the bottom right corner of the preview page. Any changes made on an advertised job posting must be approved by a Job Bank officer before being updated on the website.
Why was my job posting declined?
A Job Bank officer may decline your job posting if it fails to comply with Job Bank’s Terms of Use. Consult Job Bank’s Terms of Use for more information.
How do I edit my job posting?
To edit your job posting, follow these steps: Step 1        Log in to Job Bank for Employers. Step 2        From your Dashboard click on the checkbox beside the job you would like to edit. Step 3        Click on the “Edit” button above the list of job postings. Step 4        Go to the section containing the information you would like to change. Step 5        Change the appropriate information and proceed to preview. Step 6        Click on the “Save and advertise” button located at the bottom right corner of the preview page. Any changes made on an advertised job posting must be approved by a Job Bank officer before being updated on the website.
What are the rules to post on Job Bank?
Every job posting on Job Bank must respect the following criteria: Provincial or territorial minimum wage standards must be met; Tax deductions must be made by the employer; workers must not arrange their own contributions to such programs as income tax, the Canada Pension Plan (CPP), employment insurance (EI) and Workers’ Compensation; There must be a real job vacancy (the employer cannot have someone in mind for the position); Any training that is a condition of employment must be paid; Employment must be insurable in Canada; and No fees can be charged to applicants. The following job opportunities are not permitted on Job Bank: Self-employment opportunities with or without a monetary investment; Volunteer or unpaid internship opportunities; Hiring replacement workers during a labour dispute; A duplicate of a job currently advertised on Job Bank; and Any job that Job Bank considers to be inappropriate. You can refer to the Job Bank’s Terms of Use for more information on job posting guidelines.
Can I advertise self-employed jobs?
Self-employment opportunities cannot be advertised on Job Bank. Employers can only post jobs for which successful candidates would be added to a standard payroll system. They are expected to: deduct income tax, Employment Insurance premiums and Canada Pension Plan contributions from the amounts they pay to their employees; and remit these deductions to the Canada Revenue Agency using the payroll account number registered to post on Job Bank. If a job posting is found to be a self-employed opportunity, Job Bank will decline the posting. You can consult Job Bank’s Terms of Use for more information.

Advertise on behalf of an employer

I work for a placement agency. How do I use Job Bank?
On Job Bank, placement agencies are considered employers when they are responsible for paying the employees they place at their clients’ premises. If you work for a placement agency and would like to post on Job Bank, you must first create your own personal user account. You can do so by signing up to Job Bank for Employers. Once you have created your own user account, you can register your agency as an employer. Make sure to identify yourself as either an employee or owner of the business. Most importantly, use your agency’s business information when setting up the employer file (e.g. the agency’s payroll account number, address, phone number, etc.). Note: If your agency does not hire and pay the employees, you must register each of your clients as an employer and identify yourself as a third-party recruiter. For more information on how to post jobs as a recruiter, see “I’m a recruiter. How do I use Job Bank?”.
I’m a recruiter. How do I use Job Bank?
Recruiters are individuals who assist employers with their recruitment process. Their interaction with the job applicants usually stops when the new employee is hired. The recruiters’ clients are considered employers when they directly hire and pay the employees. If you are a recruiter and would like to post on Job Bank, you must first create your own personal user account. You can do so by signing up to Job Bank for Employers. Once you have created your own user account, you must register your client as an employer. Make sure to identify yourself as a third-party recruiter and use your clients’ business information (e.g. the client’s payroll account number, address, phone number, etc.). You must set up separate employer files for every client you represent. Note: If your agency will be hiring and paying the employees, you must register your agency on Job Bank using the agency’s payroll account number. For more information on how to register as a placement agency, see “I work for a placement agency. How do I use Job Bank?”.
I’m an immigration consultant or lawyer. How do I use Job Bank?
On Job Bank, immigration consultants and lawyers are considered third-party representatives who assist one or more employers with their posting activities. These individuals have been given an expressed and legitimate authorization to represent, act and speak on behalf of an employer. As a third-party representative, you must first create your own personal user account on Job Bank. You can do so by signing up to Job Bank for Employers. Once you have created your own user account, you can register your client as an employer. You must identify yourself as either a third-party consultant or lawyer. When registering the employer file, use your client’s business information (e.g. the client’s payroll number, address, phone number, etc.). Make sure to register separate employer files for each employer you represent on Job Bank.   For more information on how to register an employer, see “How do I register an employer?”.
I’m a friend or relative of an employer. How do I use Job Bank?
If you are a friend or relative of an employer, you must create your own personal user account before you can post jobs on Job Bank. You should not create a user account on behalf of your friend or relative. To create your own user account on Job Bank, you can: Go to Job Bank for Employers and click on "Sign up". Read the Privacy Statement and Terms of Use and click on "I agree". Enter your user information. A confirmation code will be emailed to you. Enter this code into the box. Enter your personal information and check the "I agree" box. Complete all five (5) security questions, ensuring you select answers you will easily remember, and click on "Create my account". Once you have created your own user account, you can register an employer on behalf of your friend or relative by using: Their payroll account number (e.g. 123456789RP0001) Their business information (e.g. address, phone number, etc.) When registering the employer file, you must identify yourself as a third-party friend/relative. For more information on how to register an employer, see “How do I register an employer?”.
Why are placement agencies required to provide their clients’ information to Job Bank?
Job Bank is an important source of job market information as Canada’s national job posting service. This information allows Job Bank to gather complete and accurate statistics about Canada’s labour market. It is also collected to monitor compliance with Job Bank’s Terms of Use. As a placement agency, Job Bank requires you to disclose the name and contact information of the business or client, to establish that a business relationship exists. This information will not be displayed publicly. In some cases, a Job Bank representative may contact your client to corroborate the existing business relationship with the placement agency/agent. You must identify your clients in your employer file and also on your job posting.  To add your clients’ information to your employer file: Log in to Job Bank for Employers. Click on your name located at the top right corner of your Dashboard. Click on “Employer files” from the list. Select the “Clients” tab and click on “Add a new client”. Add the client’s information (business name, contact name, phone number and email) and click “Save”. Note: Information may be disclosed or protected as required under the provisions of the Access to Information Act.
How do I post jobs on behalf of multiple employers?
Your Job Bank user account can easily be linked to multiple employer files. You don’t need to create a new user account to register more employers. Once the first employer file has been created, you can register other employers using the same steps. When creating a job posting, you will have the opportunity to select the employer for which you would like to post the job. If you are a recruiter or a third-party representative, you must register separate employer files using each of your clients’ payroll account numbers. When you are linked to multiple employers, your Dashboard will include all jobs from all employer files in which you are a user. For more information on how to register an employer, see “How do I register an employer?”.
Can I access my colleague’s user account to post jobs?
No. It is a violation of Job Bank’s Terms of Use to be accessing another individual’s user account. A Job Bank user account consists of personal information that only identifies one person. If you would like to access an employer file to post jobs, you must first create your own personal user account. To do so, you can: Go to Job Bank for Employers and click on "Sign up". Read the Privacy Statement and Terms of Use and click on "I agree". Enter your user information. A confirmation code will be emailed to you. Enter this code into the box. Enter your personal information and check the "I agree" box. Complete all five (5) security questions, ensuring you select answers you will easily remember, and click on "Create my account". Once you have created your own personal user account, your colleague or a Job Bank officer may add you onto the existing employer file. Note: Multiple users can be linked to one employer file.

Hire foreign workers

Where can I get information on the Temporary Foreign Worker Program (TFWP)?
For more information on the Temporary Foreign Worker Program (TFWP) or the Labour Market Information Assessment (LMIA), such as its requirements for job postings and recruitment, visit the Temporary Foreign Worker Program website or call the Employer Contact Centre at 1-800-367-5693.
Where can I get information on Labour Market Information Assessment (LMIA)?
For more information on the Temporary Foreign Worker Program (TFWP) or the Labour Market Information Assessment (LMIA), such as its requirements for job postings and recruitment, visit the Temporary Foreign Worker Program website or call the Employer Contact Centre at 1-800-367-5693

Find the right candidates with Job Match

I'm recruiting new employees. What is Job Match?
The Job Match feature automatically matches your job postings with job seeker profiles. This gives you easy access to potential candidates suited to the position you are advertising for. When a job is advertised, you can see on your Dashboard the number of job seeker profiles matching the job’s requirements. Job Match for employers allows you to view and invite job seekers to apply for your job. The button to the left of each match displays a “comparison chart” allowing you to see how the profile meets the requirements of the job posting. All job seekers’ profiles are anonymous – you will not be able to access their name or contact information. However, you can still view their experience, skills, education and credentials by clicking on “View profile”. If a job seeker profile is suited to the position, you can invite them to apply through the system. If you reject a candidate, the match will be removed and you will no longer have access to view their profile.
Who can be matched to my job postings?
For the first 30 days of advertisement, your job posting will only be matched to Canadians and permanent residents. After 30 days, it will also be matched to foreign job seekers participating in the Express Entry program.
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