- What is the Resume Builder?
The Resume Builder is a tool that generates a well-organized resume based on your qualifications, work experience and education. You can customize the sections to create a resume which is tailored to the job you want. When you are finished, you can save, download and print your professionally formatted resume.
- How do I access the Resume Builder?
To use the Resume Builder, you must first register with Job Bank and create your job seeker profile. Once your profile is completed, you will have access to the Resume Builder. Here are the steps to access it:
Go to Job Bank for Job Seekers.
Click on “Sign up” to create your user account.
Create your job seeker profile for Job Match.
Click on your name located at the top right corner of your Dashboard.
Click on “Resume Builder” from the list.
- Which resume template is right for me?
With the Resume Builder, you can create a personalized resume that suits your current situation and your job search goals. The Resume Builder currently offers two types of resumes: the traditional template and the youth and recent graduates’ template. You should choose the resume template that best highlights your goals and your qualifications.
Use the traditional template if:
you have several years of experience in your field;
you're looking for a job in your field;
your career progression has been stable and your work history is fairly consistent (no major gaps).
Use the youth and recent graduates’ template if:
you’re a first-time job seeker starting your professional career;
you’ve just completed your education and you’re looking for an entry-level job in your field of study;
you have limited paid work experience.
- How can I customize my resume using the Resume Builder?
With the Resume Builder, you can create a customized resume and tailor it to the job you want. Here are some tips to help you craft an effective resume:
Select a template that suits your current situation and work objectives. See Which resume template is right for me? if you’re not sure which template to choose.
Opt to hide or show any of your work experiences or credentials to tailor your resume to a specific job.
Add free text to personalize the details in each section of your resume.
Add an extra section to your resume, or leave a section blank to remove it.
Duplicate any existing resume to create an alternate version that you can tailor to a specific job.
Also, keep in mind that you can make any changes you see fit after you download your resume to your personal computer.
- How can I improve my work experience section using the Resume Builder?
The Work Experience section is probably the most important section of your resume. To improve this section, you can:
Use industry standard job titles that reflect the jobs you’ve held and match your skill level. Don’t go creative; be generic and honest. Your position titles should describe what you’ve done and what you’re capable of doing.
Import job duties for any job title. When you look up a job title, you can select any of the recommended job duties and add them altogether to your resume in one click.
Use bullet points to list your key responsibilities, and arrange them by relevance. The qualifications you want to draw focus on should be placed at the top of the list.
Use the Description boxes to put a personal spin on your work experiences. Provide specific examples that highlight your achievements.
Hide your oldest and least relevant jobs. Only show the work experiences and credentials that are most relevant to the position you are applying for.
For more tips, read about how to write a good resume.
- I already have a resume. How can I upload it to the Resume Builder?
You can’t upload your resume to Job Bank. If you already have your own resume that you would like to transfer to the Resume Builder, you can copy and paste your information into the template. You will then be able to manage your existing resume with all the features of the Resume Builder.
You can’t submit a resume or a job application to an employer directly through the Job Bank website. You must send your resume and application directly to the employer.
- How can I find jobs on Job Bank?
Search using keywords and locations
Apply specific filters using Job Bank’s advanced search
...or you can let the jobs come to you!
Subscribe to Job Alerts to be emailed new job postings that match your search criteria.
Sign up to Job Match and be instantly matched to jobs that suit your skills and experience.
You can also find a lot of information on wages, job prospects and labour market trends in your region. Visit Explore careers for more details.
- How can I narrow down my job search?
To refine your job search, click on "Advanced" located below the search box. You can choose from many filters such as:
Type of work (e.g., full time or part time)
Location (e.g., Calgary region)
Job type (e.g., permanent, seasonal, etc.)
Education level (e.g., University, college, etc.)
Job category (e.g., sales and service occupations)
Once you have chosen your filters, click on "Search" at the bottom of the page and these filters will be applied to your job search.
Another way to specify your job search is to run a Job Search and select from filters on the left side of the page.
You should also consider including a location. If you have not specified a location, add a city, region, province/territory or postal code in the search field. Please note that some markets don’t support searching by postal code.
- How can I apply to a job posting?
Every job posting includes instructions on how to apply. This information is usually located at the bottom of each job posting. To apply for a job, contact the employer directly using the how-to-apply method they have provided on the job posting. These are some different ways you can apply for a job on Job Bank:
Important: Don’t send your resume to Job Bank. It will not be opened, reviewed or kept in our records. To apply for a job, contact the employer directly.
- Why do I see jobs from other websites on Job Bank?
Job postings found on Job Bank are not only posted by registered Job Bank employers. They also come from external partners. Job Bank has agreements with other job boards to share their advertisements. These partnerships benefit job seekers by increasing the number and variety of job postings available on Job Bank.
Our partners include:
The Public Service Commission of Canada
Jobs posted by our partners have distinct icons which are different from Job Bank. To view them, click on the button labelled "View the full job posting" located near the bottom of the page and you will be re-directed to the job on the source's website.
- Why does a job advertised on Job Bank have a different title than on an employer’s website?
Job Bank only uses job titles that are found on the National Occupational Classification (NOC), which cannot be changed by an employer. If an employer posts a job with a website link to their corporate website, they will sometimes change the job title to better describe the job. To be advertised on Job Bank, these same job postings have to be re-assigned a title corresponding to their NOC code.
For more information on NOC codes, please consult the National Occupational Classification website.
- How can I report a problem with a job posting or an employer?
At the bottom of every job posting, there is a button labelled “Report a problem with this ad”. Any message sent through this link will provide Job Bank with the job posting number, allowing us to locate and review it. You can also report a problem with a job posting or an employer by clicking on the “Still need help? Contact us” link below. Include the job number, the employer name and a brief description of the problem.
- I'm looking for a job. What is Job Match?
Job Match is a service that matches you with advertised job postings. Your specific criteria are matched to job postings requiring similar criteria. Employers can see your profile and invite you to apply for the job.
All job seekers’ profiles are anonymous – employers will not be able to access your name or contact information. However, they can still view your experience, skills, education and credentials.
Sign up to Job Match now!
- How do I sign up for Job Match?
Signing up with Job Match is easy.
First, set up a user account:
Go to Job Bank for Job Seekers and click on "Sign up".
Enter your user information.
A confirmation code will be emailed to you. Enter this code into the box.
Enter your personal information.
Complete all five (5) security questions.
Once that is completed, you will set up your job seeker profile.
Set your Job Match preferences (such as the locations you are willing to work).
Add your work experiences and skills, education and credentials.
Next, click on "Activate profile" under "Profile Status".
You can now choose one of two matching modes to filter your job matching results.
- I am having a hard time completing my job seeker profile. What should I do?
If you are unable to find a specific job title, education program or credential, you can use Job Match’s built-in search checklist.
If you can’t find a job title when adding your work experience, try clicking "Cannot find a job title? Browse the list" below the search field. Select an occupation and job title from the auto-generated options. If you cannot find the job title you are looking for, choose one from the checklist that is similar.
If you cannot find your education program, try re-arranging the words in the title. For example, instead of entering your diploma title (e.g., Bachelor of Arts) enter your major (e.g., History).
To search for a credential, enter a basic keyword (e.g., nurse).You will then see a checklist and will be able to select the appropriate credential.
If you have a suggestion for a new job title, education program or credential, use the “Still need help? Contact us” link below and we will forward your suggestion to the appropriate team.
- I’m seeing job postings that match my experience and skills, but I’m not being matched to them. Why?
Job Match will only match you to job postings directly submitted by registered Job Bank employers. If you see suitable jobs advertised by one of our partners such as Emploi-Québec or WorkBC, you will not be matched to them. You can subscribe to Job Alerts to be notified of jobs from these websites.
If you have not included your experience, skills, education or credentials in your profile, the Job Match system will not be able to show you proper matches. It is important to have a detailed profile. You can modify your job seeker profile by selecting categories from the right hand side of your dashboard, or through your "Profile overview" page.
If you are registered with the Express Entry program, you have to wait 30 days from the initial job advertising date before Job Match can match you to jobs. Express Entry candidates using Job Match will only be matched to job postings that are over 30 days old.
- I am not satisfied with my Job Match results. How can I improve my matches?
The best way to improve your Job Match results is to change your matching mode. On your dashboard under “Profile settings”, click on “Modify”.
If you would like to receive more job matches from a wide variety of occupations, click on “Use default mode”.
If you would like to receive job matches that are more closely related to your job seeker profile, click on “Use strict mode”.
You should also consider updating your experience and skills in your profile. If you have a specific employment skill, you could get matched to a job that advertises a need for someone with that specific skill. Remember to always save and activate all changes made to your profile, in order to keep your job matches up to date.
- What is Job Alerts?
Job Alerts is a free email service notification that alerts you up to twice a day of new job postings that you might be interested in. Each email provides a list of jobs matching the job search criteria you entered when you initially set up your subscription.
- How can I subscribe to Job Alerts?
To subscribe to Job Alerts:
Go to Job Alerts.
Enter a job title that interests you
Enter a location that interests you
Enter the email address that you would like them sent to and click on “Subscribe”
You can also run a job search and click on “Create an alert with this search” to subscribe to Job Alerts. You will then receive an email asking you to confirm your selections. Click on the link in this email to confirm your subscription to receive your alerts.
- How can I modify my job alerts?
You can delete an alert or create a new one by:
Clicking on “View all my alerts” within your Job Alerts email
Performing a job search and clicking on “Create an alert with this search” from the results page
Clicking on “View my job alerts” located at the bottom of the Job Alerts page
- How can I unsubscribe from Job Alerts?
You can unsubscribe from Job Alerts at any time by clicking on the "Unsubscribe" button, located at the bottom of your Job Alerts emails. You can also unsubscribe from Job Alerts by clicking on “View my job alerts”, located at the bottom of the Job Alerts page.
- Why have I stopped receiving job alerts?
If you use a spam or security filter for your emails, your Job Alerts emails may be sent to your Junk folder. Make sure to modify your inbox to allow messages from firstname.lastname@example.org and email@example.com.
You may not be receiving any job alerts because there are no jobs on Job Bank that match your job search criteria. An email will not be sent if there are no new job postings matching your search. You may add a new job search criteria by using the Job Search.
Verify that you are still subscribed to Job Alerts by entering a job title, following a city and email, and clicking on the Subscribe button. An email will be sent to your inbox to confirm your subscription.
If you are not receiving a lot of job alerts:
Try widening your search area (Prince Edward Island instead of Charlottetown)
Change a keyword (enter “administrative assistant” instead of “secretary”)
Use a generic job title (enter “engineer” instead of “mechanical design engineer”)
- What is the difference between Job Alerts and Job Match?
Job Alerts and Job Match are two distinct services that both assist you in finding jobs.
Job Alerts is a free job search tool that allows you to search for jobs by job title and/or location. The alerts sent to you are based on your job search criteria. You will receive emails twice daily from all job sources posting on Job Bank (including jobs from provincial and external employment websites).
Job Match is a service that allows employers and job seekers to be matched based on their respective needs and profiles. Your job seeker profile includes information on your education, skills and work experience. This service will only match you to jobs directly submitted by registered Job Bank employers. To access Job Match you have to first create a user account on Job Bank.
- I live outside of Canada and want to work in Canada. Where can I get information on this process?
If you are not a Canadian citizen or permanent resident, an employment authorization may be required before you begin work or continue working in Canada. To begin your research, you should visit Immigration, Refugees, and Citizenship Canada (IRCC). This federal department is responsible for all information and applications regarding visas and work permits.
To know more about some of the steps you can take to ease your transition to life in Canada, we invite you to consult the “Before you leave” section on Job Bank.
- Can I apply to job postings advertised on Job Bank?
Yes. Anyone can apply to job postings found on Job Bank. You can apply directly using the information provided on the job posting. However, please note that as a foreign job seeker, you may be required to have a work permit to work for an employer in Canada.
- I need help with my Express Entry profile number and Job Seeker validation code. What should I do?
When you are entering your Express Entry profile number, make sure that the numbers are entered exactly as they are shown. Don’t copy and paste, as this sometimes creates an extra hidden character which could generate an error. These codes are also case sensitive.
You may also need to update your Express Entry profile number. These accounts expire after one year. To update your Express Entry profile number you can:
Log in to Job Bank for Job Seekers.
Click on your name in the upper right corner of the page, and click on “My user account”
Click on the tab labelled “Update Express Entry information”
Fill in the required fields and click on “Continue”
If you believe there might be an error with your Express Entry information, you should contact Immigration, Refugees, and Citizenship Canada as Job Bank cannot answer questions regarding Express Entry.
- I don’t have a Social Insurance Number (SIN) or my SIN begins with a 9. What should I do?
The Social Insurance Number is a nine-digit number that you need to work in Canada or to have access to federal government programs and benefits such as Job Bank. The SIN indicates that you are a Canadian citizen or permanent resident and are eligible to work in Canada.
If you don't have a Social Insurance Number (SIN), you may apply for a SIN.
If your SIN begins with a 9, you will be unable to use it to create a user account with Job Bank. These SINs are issued to temporary workers who are neither Canadian citizens nor permanent residents. To access Job Match as part of your Express Entry application, you can consult the instruction guide on the Immigration, Refugees and Citizenship Canada website.